Since its introduction in 1984, Kano’s model of attractive quality (Kano et al., 1984) has grabbed the attention of many marketing practitioners and researchers from a wide range of industries, and has evolved into one of the most popular service quality (SQ) models off the traditional SQ theory mainstream, which is pre-dominated by PZB (Parasuraman, Zeithaml and Berry) and several other author...

BACKGROUND It is estimated that about 600,000 children die annually as a result of severe dehydrating diarrhea caused by rotaviruses. The virus is a double stranded RNA (dsRNA) virus with 11 segments. Group A rotaviruses show a characteristic 4-2-3-2 pattern following electrophoresis. The VP6 subgroups, I and II exist. This work was carried out to study the prevalence of rotavirus infection amo...

customer satisfaction is the major concern to many leading companies throughout the world.customer satisfaction is the major concern to many leading companies throughout the world. more firms use satisfaction ratings as an indicator of the performance of products and services and as an indicator of the company’s future. as lately shown companies that are able to identify customer needs and alig...

This paper examines the constraints to physical planning in Kano Metropolis. Kano been one of the most populous cities in Nigeria, is undergoing tremendous urban expansion particularly at the edge of the city. This expansion could be attributed to not only population growth but also redistribution of activities within the metropolitan area. Rapid population growth has increased the tendency of ...

OBJECTIVE To evaluate the clinicopathological features of children with nephrotic syndrome seen in a pediatric nephrology unit in northern Nigeria. MATERIALS AND METHODS All children less than 15 years of age who had nephrotic syndrome and who had been subjected to renal biopsy at Aminu Kano Teaching Hospital, Kano, were studied. Their histologic diagnoses were evaluated alongside clinical an...

Parallel rays of light striking the eye in the position of rest are refracted and brought to a focus on the 1 retina. An eye that exhibits this condition is said to be emmetropic (normal). Refractive error or ametropia is said to occur when light rays striking the eye at rest are refracted but, not focused on the retina. Anisometropia is said to occur if there is a 2 difference in the refractiv...

Purpose: To investigate the incidence of different bacteria isolates in 150 wound infections in Aminu Kano Teaching Hospital, Kano, Nigeria and their antibacterial susceptibility patterns. Methods: Wound swab samples were collected from general culture bench of the Microbiology Department, after obtaining consent from the hospital’s Medical Advisory Committee, and cultured for bacterial isolate...

BACKGROUND Since the launch of the Global Polio Eradication Initiative, all but three countries (Nigeria, Pakistan, and Afghanistan) have apparently interrupted all wild poliovirus (WPV) transmission, and only one of three wild serotypes has been reported globally since 2012. Countrywide supplemental immunization campaigns in Nigeria produced dramatic reduction in WPV Type 1 paralysis cases sin...

Recent studies show that products and services hold great appeal if they are attractively designed to elicit emotional feelings from customers. Kansei engineering (KE) has good potential to provide a competitive advantage to those able to read and translate customer affect and emotion in actual product and services. This study introduces an integrative framework of the Kano model and KE, applie...