The demand for modernizing government to the benefit of the citizens calls for new approaches to traditional practices. The use of technology in government can enhance the access to and the delivery of public services, thus improving the overall efficiency of government. Online joined-up government refers to the integration of public services from a customer of public services’ point of view. I...

This paper considers the attributes of community portals; questions the sustainability of such portals, and suggests a likely direction that portal evolution may take. The context is that of UK local government portals, over the period from 1999-2004.Research has been undertaken to investigate the extent to which locally deployed UK community portals are capable of supporting citizen services i...

Developing countries are facing immense challenges in moving to electronic forms of government (e-Government) for integrated service provision. This research considers an Asian economy, within an underdeveloped context, through a particular focus upon Pakistan. This region, over many years, has experienced economic and political instability, poor governance and deteriorating government institut...

INTRODUCTION Joint working between health and social care has long been a policy priority in England, with growing interest by the previous New Labour government in achieving 'joined-up solutions to joined-up problems'. POLICY/PRACTICE Against this background, this paper reviews lessons from current and previous partnership initiatives, summarising some of the key approaches adopted and explo...

The current economic and social environment is pushing governments to transformational change in order to meet increasing public expectations of public-sector value and cost effective outcomes. Modern information and communication technology (ICT) has shown its potential to enable government service availability and delivery, but governments are relying on their agencies to create their own val...

This article explores how proponents of a public health model of alcohol policy have, for more than a quarter of a century, argued consistently but unsuccessfully for an integrated national alcohol policy in the Republic of Ireland. It looks in particular at the past decade, a time when increases in alcohol consumption and related problems strengthened the case for such an integrated policy, an...