Enterprise systems have taken full advantage of Information Technology (IT) and Information Systems (IS) to innovate and to create business value. The principal business value for system is utility. System utility is a complex factor that has many contributing variables and the resultant of business value. The metrics of utility are measures such as up-time, customer satisfaction, and so on. In...

The economic relevance of IT risks is increasing due to various operational, technical as well as regulatory reasons. Increasing flexibility of business processes and increasing dependability on IT require continuous risk assessment, challenging current methods for risk management. Extending IT risk management by a business process-oriented view is a promising approach for taking the occurring ...

IT security issues and outsourcing of business processes are common but largely disjoint themes in the literature; common consideration is rare even though information security risk becomes a shared risk both through IS-based processes at outsourcing partners and potentially tightly-integrated IS systems. This paper explores this lack of an integrated model combining IT risk management view wit...

IT risk management is an important challenge for businesses and software vulnerabilities are a major source of IT risks, as the 2006 CSI/FBI Computer Crime and Security Survey [GLLR06] demonstrates. According to the survey, many companies consider it important to quantify the losses attacks against their IT systems cause but are unable to do so. In service-oriented architectures, we see a promi...

The study is aimed at assessing the strategic importance of a business processes for achieving sustainable competitive advantage, therefore, in this article the theoretical approach for measuring the strategic contribution of a business process to an enterprise’s business system is presented.  For evaluating of a business process strategic importance the study proposes the system of economic an...