In today’s knowledge-based society, great demands are placed on getting information and knowledge anywhere and anytime. This is now made even more possible with the advent of advanced and sophisticated technologies and services. Society must now keep pace with the ever-changing knowledge processes, learn and enhance existing skills as well as create new ones. Accordingly, in order to produce mo...

Recent trends reveal that models of culture aid in mapping the design and analysis of information and communication technologies. Therefore, models of culture are powerful tools to guide the building of instructional products and services. This research examines the construction of the culture based model (CBM), a model of culture that evolved from historical and linguistic analyses of instruct...

recent growth and developments in internet and electronic services play a significant role in banking industry all over the world especially in iran. it caused an intensive competition between governmental and non- governmental banks in the field of using e-banking services in a way that each bank attempts to attract more customers using high-quality e-services. ways of delivering services, qua...

Problem-based learning (PBL) supplements the traditional curriculum at the University of Iowa College of Dentistry and is used to introduce basic critical thinking skills and evidence-based dentistry. The objective of this article is to describe instructional changes made in response to student and faculty concerns and to compare the quality of student performance before and after the instructi...

This article, which is based on the requirements for developing the course of Genetics as an outstanding course, summarizes the experience of engendering an excellent instructional system, expatiates on the effects of its application to the teaching process of "Genetics" and next step work for continuing this instructional system. The course quality of "Genetics" has been improved under the exc...

background and objectives: angiography remains as the gold standard for the diagnosis of cardiovascular diseases (cvd). the aim of this study was to assess the quality of angiography services in shahid madani hospital, tabriz, iran.   methods: a cross-sectional study was conducted in 2013 in shahid madani hospital. a sample of 203 cvd patients who had received angiography services was surveyed....

purpose: with the entrance of information and communication technologies (ict) in the context of libraries and with the development of electronic services, the evaluation of these kinds of services has become more important. the purpose of this study was to evaluate the quality of electronic services at the libraries of ferdowsi university of mashhad (fum) form the point of view of librarians –...

background and objectives: considering the importance of medical education quality in achieving a healthycommunity, there is a need for the development of valid and reliable tools for efficient measurement of quality of medical education services. sevqual is a popular services quality measuring framework used in assessment of quality in various service sectors. the purpose of this study was to ...

background and purpose: the office of educational services at universities is a very important division and it is necessary for employees to strive towards providing suitable services to students. the quality of educational services has always been a major concern for higher education managers. interviewing stakeholders and experts increases our understanding of different aspects of the subject...

PURPOSE This study examined preschool teachers' fidelity to the language-focused curriculum (LFC; B. Bunce, 1995), a comprehensive classroom curriculum designed to improve at-risk children's language outcomes through targeted improvements to a classroom's activity contexts (e.g., dramatic play, art, storybook reading) and instructional processes (e.g., teacher use of open-ended questions, recas...