We present a methodological framework aiming at the support of HCI practitioners and researchers in selecting and applying the most appropriate combination of HCI methods for particular problems. We highlight the need for a clear and effective overview of methods and provide further discussion on possible extensions that can support recent trends and needs, such as the focus on specific applica...

In this paper we investigate the problems and potential solutions to the effective establishment of HCI and usability in India and China. Our discussion is motivated by five years of collaboration with relevant bodies in both countries through EU-funded projects encouraging the development of a usability culture in academic and industrial sectors. In order to contribute to socially-responsible ...

The Brazilian HCI community first started organizing itself in 1997 and after 10 years has grown and consolidated itself nationally and internationally.

Current evaluation methods are inappropriate for emerging HCI applications. In this paper, we give three examples of such applications and show that traditional evaluation methods fail. We identify trends in HCI development and discuss the issues that arise with evaluation. We aim at achieving increased awareness that evaluation also has to evolve in order to support the emerging trends in HCI ...

People have numerous ways of negotiating their interaction with imperfect technologies. Descriptions of these practices can be found scattered throughout literature, but always at the edges, or mentioned as interesting cases. Rarely (if ever) are forms of negotiated use the central focus. This paper develops the concept of negotiated use as way of engaging with technology that shares attributes...

This paper attempts to determine whether conditions amenable to successful selective interventions to capture cross-industry externalities are likely to be fulfilled in practice. Three criteria are proposed for good candidates for industrial promotion: that they have strong interindustry links to the rest of the economy, that they lead the rest of the economy in a causal sense, and that they be...

In this paper, we describe an undergraduate foundational course on design methodology, in which strong emphasis is given on the philosophical questioning on method, methodology and, more generally, on designing itself. The course approach and structure are accounted in short steps, as a preliminary case presented for further discussions in the HCI educators community.

Services are considered to be one of the key growth areas within local and global economies. Services and Service Design are emerging, crossing, and in some cases redefining disciplinary boundaries. Approaches to Service design have emerged that share HCI commitment to working with and for people albeit in the development of useful services, rather than IT artefacts. However there has been litt...