Background Considering patients’ needs and expectations in the process of healthcare delivery improves the quality of services. This study aimed to investigate the responsiveness of general public and private hospitals in Mashhad, Iran.   Methods In this cross-sectional and explanatory study, hospitalized patients (with at least 2 days of stay) in general private and public hospitals in Mashhad...

OBJECTIVE To assess the perception of women who gave birth in a hospital on health system responsiveness and their satisfaction. DESIGN A cross-sectional study. SETTING Four district, one regional and one university hospitals in the Songkhla province, Southern Thailand. PARTICIPANTS All women who delivered in the participating hospitals from November 2007 to December 2008. METHODS All w...

DISCLAIMER: Note that these results are descriptive results for the samples collected in the household surveys of the WHO Multi-country Survey Study of Health and Health Systems Responsiveness (Brief survey, N=803). They are not representative for the country as sampling weights were not used. The WHO World Health Survey, which contained a second iteration of the responsiveness questions, did c...

OBJECTIVES. Responsiveness has been identified as one of the intrinsic goals of health care systems. Little is known, however, about its determinants. Our objective is to investigate the potential country-level drivers of health system responsiveness. DATA SOURCE. Data on responsiveness are taken from the World Health Survey. Information on country-level characteristics is obtained from a varie...

Introduction Responsiveness is a main goal of health systems. Responsiveness focus on the non-medical aspects of health services delivery. This study was aimed to assess responsiveness level in public and private physiography clinics. Methods In this multicenter cross sectional study, 403 patients refers to 16 public and 64 private physical therapy clinics were studied randomly in Ahvaz, Iran...

The World Health Organization (WHO) published the analysis of the health systems in 191 member states of WHO with important data (mostly for the year 1999) on probability of dying under age 5 years and between ages 15 and 59 years, life expectancy at birth, disability-adjusted life expectancy--DALE which is defined as the expectation of life lived in equivalent full health, responsiveness of he...

Background In Africa, health systems are poorly accessible, inequitable, and unresponsive. People rarely have either the confidence or the opportunity to express their opinions. In Burkina Faso, there is a political will to improve governance and responsiveness to create a more relevant and equitable health system. Given their development in Africa, information and communication technolog...