Guest Editors 1 Delft University of Technology, Faculty of Technology, Policy and Management, The Netherlands, [email protected] 2 ESADE Institute of Public Governance and Management, Spain, [email protected] 3 Danube University Krems, Center for E-Governance, Austria, [email protected] 4 Delft University of Technology, Faculty of Technology, Policy and Manageme...

Today's increasing connectivity creates cyber risks at personal, organizational up to societal level. Societal cyber risks require mitigation by all kinds of actors where government should take the lead due to its responsibility to protect its citizens. Since no formal global governance exists, the governmental responsibility should start at the national level of every country. To achieve succe...

over the last decade, coinciding with the growth of information and communication technologies, globalization expansion and consequently increased awareness of citizens, communities’ dissatisfactions over the lack of accountability, lack of transparency and centralized government structure is leading to the emergence of the new approach called e-governance. e-governance, against e-government by...

Over the last decade the diffusion of Information Technologies has represented one of the main drivers of government reform. The adoption process of such technologies has posed significant challenges for public organizations. The aim of this paper is thus to look into the process of organizational change that public agencies have undergone, in order to single out its most salient characteristic...

The greater number of government efforts to stimulate participative governance in communities using Information and Communication Technology (ICT) often fall short of expectations. In South Africa extending e-government to communities has been in the form of more and/or better equipped ICT-enabled community centres, called Thusong Service Centres. In this paper, based on action research experie...

Benefits of e-government are many. Not only the citizens of a country receive a quality service and empowerment, but the government and other stakeholders are also benefited by adoption of an e-government system. The present paper investigates the e-government readiness scenario in India and UAE vis-à-vis other countries in Asia. The study is based on the e-government surveys conducted by the U...

Mobile government is an emergent phenomenon that represents a solution for many countries to reach their citizens and improve delivery of government-tocitizens’ services (G2C). Despite the fact that mobile government benefits are very promising; there are some factors that determine success or failure of mobile government applications. In this study, a systematic review of previous studies usin...