With the maturing use of ERP systems, the management of their post-implementation phase is receiving increased attention. There is a need to understand how to manage post-implementation activities like ERP maintenance. ERP maintenance is a critical IT service provided by IT organizations in the ERP post-implementation phase, including activities to support and extend existing ERP systems. The e...

Purpose The purpose is to find out which factors, during APS implementations, that affects the effects of the implementation. Methodology A multiple case study is conducted where Critical Success Factors (CSFs) from ERP literature and effects from APS implementations are studied. Findings Findings show that several ERP CSFs most likely are applicable in APS implementations. Practical implicatio...

This is a multi-site case study of firms that have implemented enterprise resource planning (ERP) systems. It examines eight dimensions of culture and their impact on how ERP implementation teams are able to effectively share knowledge across diverse functions and perspectives during ERP implementation. Through synthesizing the data, we develop a cultural configuration that shows the dimensions...

Enterprise resource planning (ERP) systems enable business operations through IT in basically any midto large-size company. In the past, research on ERP systems has focused heavily on their adoption and implementation. However, since implemented and running ERP systems are already omnipresent in most industrialized countries, research has to shift its focus to the post-implementation phase. Con...

The implementation of an ERP software package is an important investment for an organization, which is characterized also by a high degree of risk. Selecting the most appropriate software is a necessary condition for a successful implementation. This paper is describing the major aspects of software selection in general and the relevant criteria in the case of ERP software.

ERP implementation project success is influenced by a large number of factors, which most of the time are difficult to measure objectively. User involvement and participation is one of the most cited critical success factors in ERP implementation projects, and one of the most critical ones for their satisfactory outcome. This study attempts to define a set of metrics for monitoring user involve...

Researchers have proposed but not tested that early-stage adopters of ERP systems tend to be higher-performing firms that adopt as a means of gaining or maintaining a competitive advantage. In contrast, they have proposed that late-stage adopters are underperforming firms that experience institutional pressures and make adoption decisions partly in response to those pressures and to try to impr...

This paper investigates the enterprise resource planning (ERP) system use in budgeting in order to explain how and why ERP system are used or not used in budgeting practices. Budgeting is considered as a social phenomenon which requires flexibility for decision-making and integration for management controls. The analysis at the activity levels, guided by the concept of ‘conflict’ in structurati...

In this study, we wanted to investigate whether the processing of semantic information is easier when mapping names to pictures or is it the other way around. In order to test this hypothesis, we ran a behavioural and an ERP (Event Related Potential) study, with specific interest in the N400 component as an indicator of semantic processing. We compared three groups of participants who did a mat...

In response to the call for research to unlock the mystery of benefit realization in ERP adoption and theorize the important predictors’ effect on ERP implementation, we conduct this study. In this paper, we intend to theorize how leadership affects ERP implementation through fostering the desire organizational culture, in addition to its direct effect. We contend that ERP adoption success is p...