The objective of this research is to investigate the managerial competences for Electronic Commerce professional managers. Three research approaches have been adopted here: Focus Group, Fuzzy Delphi Method. The results indicated that professional skills and leadership competence are more important than other competences such as administrative skills and motivation. Comparing the competences of ...

Supply chain management (SCM) has rapidly emerged as the central field of competition in many industries and has captivated the top executives of companies in the recent past. Electronic commerce (EC) technologies have the potential to revolutionize how firms coordinate and manage their supply chain activities. This paper focuses on the emerging paradigm of Internetenabled supply chain manageme...

Electronic Commerce (EC) and Supply Chain Management (SCM) are fundamental strategic concepts when businesses are forging links with their suppliers and customers. This article analyzes the complementary nature of both concepts. ETA SA, part of ‘The Swatch Group’ in Switzerland, has redesigned the distribution of spare parts to brand manufacturers by pursuing an integrated approach of EC and SC...

“Social shopping” (or social commerce), combining shopping and social networking, is an application of Web 2.0 in electronic commerce to benefit from users’ social networks. This paper explores the development of the emergent “social shopping” and related perspectives. It incorporates comparisons between social shopping marketing and search engine marketing. For example, search engine marketing...

With the rapid development of internet and emerging of global economic, risk management for enterprise under EC (Electronic Commerce) environments has drawn attentions of many researchers. In this paper, the characteristics of risk for EC enterprise are analyzed. Further, focused on the project organization mode and the uncertain factor of the enterprise under EC, which are main different chara...

The special nature of groceries, especially perishables, challenges the possibilities of digital channels i.e. computers and networks to improve customer service. We report the findings of theme interviews on the potential of electronic commerce (EC) of groceries with 33 experts of grocery industry and EC, most of them senior executives, in 23 organisations in Finland during the Autumn of 1997....

New technologies have fostered a shift from a transaction-based economy through an Electronic Data Interchange (EDI) informational-exchange economy to relationship-based Electronic Commerce (EC) one (Keen 1999.) We have moved from “first order” transactional value exchanges through “secondorder” informational value exchanges to “third-order” relational value exchanges (Widmeyer 2004.) Three imp...

Companies are finding that the development of World Wide Web presence sites is becoming a competitive necessity, particularly the need to establish online storefronts. Even so, there are few useful frameworks in the electronic commerce (EC) literature to help managers identify online opportunities and what types of applications can add business value to the user. I expand on an existing framewo...

This article explores the relationship between electronic commerce (EC) and the management of quality. The stand point it assumes for EC is that of a total entrepreneurial strategy spanning both intraand inter-organizational business and technology aspects. The article explores the relationship of EC and quality management (QM) from five distinct view points: quality for the end customer in vie...