The Internet is a global and borderless environment, and it will be a challenge having to identify and trust the other party whom one is transacting with. Developing and communicating trustworthiness to one’s business partners is crucial at a time when business opportunities in e-commerce are flourishing. The objective of this study is to examine the role that trust plays and the extent to whic...

Electronic commerce (EC) has the potential to improve efficiency and productivity in many areas and has received significant attention in many countries. However, there has been some doubt about the relevance of ecommerce for developing countries. The absence of adequate basic infrastructural, socio-economic, socio-cultural, and government ICT strategies have created a significant barrier in th...

In the context of electronic commerce (eCommerce), trust is critical to business relationship, because no transaction will take place before a buyer trusts an unknown online seller. However, little has been known about the nature of online trust. In this paper, we propose a framework to categorize the transactional contexts within which trust takes place. Based on this framework, we then review...

Trust is the central dimension of e-commerce systems adoption, which is one of the most important aspects of e-CRM. In this paper, the effects of perceived Web quality on e-trust, mediated by website user’s anxiety and hedonic needs, are tested and discussed. E-trust is deconstructed into three dimensions (integrity, benevolence, and ability), and the complex relationships of e-trust dimensions...

Despite the spread of e-commerce, few studies have investigated gender-based differences in the adoption of consumer-oriented electronic commerce. Theory and evidence from other domains indicates that such differences may exist. Using innovation diffusion theory as a framework, we empirically investigate whether the impact of beliefs regarding the characteristics of e-commerce and the trustwort...

With the rapid development of e-commerce and the expansion of e-commerce system scale, scalable trust in e-commerce becomes critical. This article examines scalable trust of multiagent e-commerce system (MECS) and proposes a fuzzy model for scalable trust in e-commerce. It also discusses the realization of scalable trust from the viewpoint of engineering. The proposed approach will facilitate r...

Trust is significant for e-commerce and has received increasing attention in e-commerce, multiagent systems, and artificial intelligence (AI). However, little attention has been given to the theoretical foundation and intelligent techniques for trust in e-commerce from either a logical or intelligent systems viewpoint. This paper will fill this gap by examining knowledge-based trust, inference-...

The E-Commerce, as to the nature of the transaction between both parties, is represented in various classifications and includes a framework of computer programs and systems that undertake services in the internet, which are search for information, exchange management, study of rating condition, provision of rating, online payment mode, summary of report and account management. These are the fo...

Trust has been acknowledged to be an important determinant of e-commerce acceptance. Therefore, understanding the nature and importance of trust is momentous in promoting e-government adoption. This paper reviews the trust discussion in business-to-consumer (B2C) e-commerce and government-to-individuals (G2IS) e-government. The aim of the paper is to identify potential differences as well as co...

In this paper, we propose a facilitator which finds capable and trustworthy partners on behalf of client users, which helps users form and maintain e-partnerships for electronic commerce and electronic collaboration. Unlike existing capability-based facilitators or matchmakers, the facilitator collects and maintains private “wordof-mouth” trust information as well as capabilities from each user...