Immigrants and ethnic minorities tend to have lower life satisfaction than majority populations. However, current understanding of the drivers of these gaps is limited. Using a rich, nationally representative data set with a large sample of ethnic minorities and matched neighbourhood characteristics, we test whether first and second generation minorities experience lower life satisfaction once ...

In this paper we use multiple case studies and apply work system theory to them to better understand user satisfaction in each case. Based on the IS success model and the three case studies we conclude that beside the classic investigated objects information and technology as proposed by the IS success model also additional component of a work system influence user satisfaction. In particular w...

Executive Summary Regression analysis is a powerful tool for interpreting patient satisfaction surveys. Such analyses can help staff prioritize improvement efforts to increase satisfaction and revenues generated by keeping patients in the system for appropriate care. This paper illustrates several possible regression applications and the special abilities of Sagata software (www.sagata.com) to ...

The purpose of this paper is to determine the key drivers of innovative behavior of employees in hotel industry using evidence from a developing country. Measurement items were adapted from existing scales found in the organizational behavior literature. Academic colleagues reviewed the items for face validity and readability. The scales were evaluated for reliability, convergent validity, and ...

Nowadays, machine life and traffic jams are part of life and expanded. While economic and welfare benefits of the expansion of communication and the speed of transportation goods and people, the number and severity of traffic accidents increased. According to the World Health Organization, in recent years, Traffic accidents are recognized as the ninth cause of death in the world. In Iran, Traff...

OBJECTIVES The questionnaire of occupational stress index (OSI) has been popular in the workplace, and it has been tailored for bus drivers in Taiwan. Nevertheless, its outcomes for participants are based on self-evaluations, thus validation by their physiological stress biomarker is warranted and this is the main goal of this study. METHODS A cross-sectional study of sixty-three city bus dri...

Doctors in the United Kingdom have recently been confronted by rapid changes in their clinical and professional practice over which individual doctors have had little or no control. These factors have ranged from the disastrous attempt to implement a new system for appointing junior doctors, radical redesign of health care delivery and increasing political interference in the regulation of doct...