This article shows that individuals’ product market choices influence their investment decisions. Using microdata from the brokerage and automotive industries, we find a strong positive relation between customer relationship, ownership of a company, and size of the ownership stake. Investors are also more likely to purchase and less likely to sell shares of companies they frequent as customers....

In retail operations, customer choices may be affected by stockout and promotion events. Given panel data with the transaction history of customers, and product availability and promotion data, our goal is to predict future individual purchases. We use a general nonparametric framework in which we represent customers by partial orders of preferences. In each store visit, each customer samples a...

Customer loyalty is about appealing to the right people, getting them buy often and in larger quantities. Although many studies on have been done (Bambang et al., 2023; Huang, 2009), however, determining factors affecting customer still needs further attention. 1971 respondents were selected for purpose of this study. The from several major cities Sarawak. This study identified that there are e...

Channel management is one CRM systems component much influenced by the behaviour of customers in relation to its implementation and use. The consumers’ behaviours, preferences, perceptions and expectations are crucial for the implementation and use of channel management. Customers’ contact with the organization’s multi-channels can occur at several touch points throughout the customer lifecycle...

This paper develops a framework to analyze the effects of IT on the regional distribution of work for a homogenous set of Fortune 1000 manufacturing firms. I estimate the regional demand for customer-service representatives by firms using firm-level data. The framework is a discretechoice model in which regions play the role of differentiated products. I allow for flexible substitution patterns...

Channel management is one CRM systems component much influenced by the behaviour of customers in relation to the implementation and use of channel management CRM component. The consumers’ behaviours, preferences, perceptions and expectations are crucial for the implementation and use of channel management. Customers’ contact with the organization’s multi-channels can occur at several touch poin...

packaging is one of the most important parts of the food industry that is related to food security and it acts as a preserver that maintains the health of its content. product's packaging is the only mean of communication that absorb the attention of consumers in the store among other choices. the packaging is referred to as the silent salesman which means that it sells the product on retail sh...

listening skill and speaking skill, according language didactics, have close interaction in lingual communications. therefore, measuring listening comprehension without considering other language skills seems to be difficult. the present study is an effort to compare the effectiveness of oral and written multiple-choice listening tests for persian language learners. in fact, this study answers ...

Id: SCML10356 C. Chatras, V. Giard, M. Sali LAMSADE, Université Paris-Dauphine, Place de Lattre de Tassigny F75775 Paris, France Abstract In global mass customization supply chains, the geographical dispersion of plants complicates flow control. Because of the high product diversity, the MPS of the final assembly lines is defined for Alternative Modules (AMs). Analysis of the visible diversity,...