This research examines the influence of job satisfaction and three dimensions of organizational commitment (i.e., affective, continuance, and normative) on the intention to leave, job search activity, performance, and leadership effectiveness of executives. Job satisfaction and the commitment dimensions were hypothesized to negatively predict the retention-related variables. Results generally s...

As cloud computing has become a mature technology broadly being adopted by companies across all industries, cloud service providers are increasingly turning their attention to retaining their customers. However, only little research has been conducted on investigating the antecedents of service continuance in an organizational context. To address this gap in research, we carried out a quantitat...

This paper investigates the factors impacting users continuance intentions on using mobile data services. Specifically, a second-stage continuance model is revised and tested with a focus on both hedonic and utilitarian needs. The constructs of enjoyment and mobility are used to derive a set of hypotheses. An instrument is developed to collect data from 607 subjects. Statistical analyses such a...

The breakthrough idea of technology dependence is developed from mass communication theory as an enhancement to the evolving literature on IS Continuance. Unlike prominent constructs in the continuance literature, dependency as adapted for use here involves conscious user recognition of the benefits from and motivations for technology use, which stands in contrast to typical continuance constru...

It has long been a challenge for online game providers that, after playing a game for a certain period of time, online game players frequently switch to alternative games without much hesitation. Current IS continuance theories, that are mainly developed to interpret user continuance of general utilitarian IS, are ineffective to interpret user continuance of hedonic IS. In this study, based on ...

a r t i c l e i n f o Keywords: Theory of planned behaviour Post-adoption Perceived value Facebook Social networking sites TPB SNS This study examines the continuance participation intentions and behaviour on Facebook, as a representative of Social Networking Sites (SNSs), from a social and behavioural perspective. The study extends the Theory of Planned Behaviour (TPB) through the inclusion of...

In line with the increased popularity of process modelling, a plethora of process modelling techniques has been proposed over time. Yet, only a few have been widely accepted by practitioner communities. This in turn leads to the question of the drivers of continued acceptance (continuance) of process modelling techniques. While researchers have extensively studied continuance and acceptance of ...

The use of professional social networking sites (SNSs) such as LinkedIn has increased rapidly. Retaining existing users, i.e. IS continuance, has become a paramount issue. We argue that current IS continuance literature offers limited value for practitioners such as professional SNS operators. IS continuance literature employs an aggregate view of confirmation, offering a very limited understan...

Electronic commerce researchers have retention of Consumers post-adoption continuance behavior attendees induce deep trust and service quality of online shopping behavior, thereby contributing to higher revenue and marketing strategy based on social exchange theory. This study provides additional information about the path from the service quality and trust to continuous usage. Also, this study...

While mobile shopping (m-shopping) is convenient in the age of mobile commerce, many people still discontinue their shopping using mobile devices even though they have the experience. Therefore, it is important for the m-shopping providers to understand the determinants of m-shopping continuance. This study extended Expectation-Confirmation Model (ECM) to examine the determinants of m-shopping ...