Mutually connected business processes have both logistics process and planning and control components. The Little's theorem describes that for a queuing system in stationary situation, average demand rate multiplied by average number of inventory is average lead time. This paper shows what role a planning and control component plays in forming such a dynamic property of a business process as a ...

Hierarchical Task Network (HTN) planning paradigm has been widely used during the last decade to model and solve planning and scheduling problems, and it has proved to be very useful in the planning and coordination of human tasks. At the same time, Business Process Management (BPM) tools are being increasingly used in the modeling of organizations business practices and processes, but their li...

Much has been written about e-business and how this concept will transform industries into virtual networks of customers and suppliers working together to create value-added processes (Fahey, Srivastava, Sharon, & Smith, 2001). Typically, successful organisations will have embraced enterprise resource planning (ERP) systems to integrate e-business processes within the organisation and to underp...

The purpose of this research is examining the influence of organizational learning and knowledge management in enterprise resource planning implementation. This study is based on organizational learning, knowledge management and enterprise resource planning implementation. This research did not test all organizational factors and focus particularly on knowledge management capacity and absorptiv...

One of the major goals of capacity planning is to ensure that the business service level objectives are met. Identifying the relationship between Business Metrics of Interest (BMIs) and available system performance metrics is critical to accurate models and forecasts. BMIs represent the real world transactions that drive our business workload’s resource consumption. This paper will define the c...

This paper describes three related, high-level, strategic patterns that deal with the issue of capacity planning for an e-Business facility. The first, "Build-in Redundancy" suggests that extra capacity is needed in Web service provision to account for increases in demand and component downtime. "Overbuild Sucks" then tempers the consequences of redundancy and, finally, "Share Resources Careful...