Purpose – The purpose of this paper is to show that there is a wealth of academic literature that qualitatively examines the outsourcing and offshoring from a go/no go perspective. The paper examines the complex “where to outsource” question by applying a quantitative approach called Analytic Hierarchy Process (AHP). Design/methodology/approach – The authors examine a Fortune 500 company’s real...

Development of sustainable manufacturing system is a key research area to realise the Sustainable Development Goal of any country. In this research work we have developed a model for development of a sustainable manufacturing process using fuzzy-AHP. The fuzzy-AHP technique is used to determine the effect of various factors affecting the sustainability of a product. The study shows that, adopti...

A Triangular Assessment Method (Research in progress, abbreviated to MTC, from the initials of the Spanish name: Método del Triángulo de Calificaciones) is described. The proposed method is an improvement of the well known Analytic Hierarchy Process (AHP), which is a pairwise comparison technique developed by Saaty and often applied in complex decision making. The MTC basically consists of comp...

Decision making in Software Engineering plays an important role at different stages of Software development life cycle. In this paper we consider the case study of selecting one among the three Content Management Systems (CMS) for a university website. We use our Goal-Oriented Requirements Engineering (GORE) method to identify the soft goals which play a vital role in deciding which CMS is chos...

In this paper, the author analyzed the synthetic four dimensional evaluation index systems on risk of carbon finance in commercial banks in China. The analysis was conducted by means of an AHP-based Fuzzy Approach which builds a system analysis technique for multiple criteria decision making, and by market risk, credit risk, operational risk and project risk. The result show that evaluation ind...

Classroom teaching evaluation is one of the most important ways to improve quality mathematics education in higher education, and it also a group decision making problems. Meanwhile, there some uncertain information process evaluation. In order deal with this uncertainty classroom obtain reliable accurate result, an interval analytic hierarchy (I-AHP) employed. To begin with, modern tool named ...

The use of qualitative judgements in multicriteria decision models is receiving increasing attention and a variety of approaches have been developed which cover a wide range of techniques. One method which has received increasing attention in the literature is the relatively recently developed analytic hierarchy process (‘AHP). This method has been widely documented in a variety of problem area...

Fuzzy AHP is a hybrid method that combines Fuzzy Set Theory and AHP. It has been developed to take into account uncertainty and imprecision in the evaluations. Fuzzy Set Theory requires the definition of a membership function. At present, there are no indications of how these membership functions can be constructed. In this paper, a way to calibrate the membership functions with comparisons giv...

The paper dwells on a judgement model for R&D project evaluation using multifactor criteria based on hierarchic considerations. The idea is to employ formal tools in quantification of subjective evaluations where expert judgement is involved. Comparative evaluations on a priority scale are converted to quantities using the eigen vector concept. This is also the essence of the Analytic Hierarchi...

In the retail banking context, convergence of technologies has given birth to different channels of distribution like Automatic Teller machines (ATM), internet banking, and mobile banking. This enables the customer to avail the banking services at any time and any where. These technological interfaces are known as self service technologies (SSTs). Customers availing banking services through the...