Museum staff strive to create environments rich in opportunity for visitors explore their relationship with heritage, culture, art, or science. Their unique expertise communicating and creating educational spaces are critical the field of informal learning. possess wide-ranging capabilities across various forms communication, but many organisations do not employ specialist research whose day-to...

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These patterns are for two closely related audiences, the authors and the shepherds. Why have one set of patterns for two audiences? The obvious reason is that authors and shepherds are often the same people, and much of the advice is the same. But more importantly, an author can gain great insights by understanding what a reader – in this case, the shepherd – is looking for. So I modified the ...