a r t i c l e i n f o Keywords: Relational knowledge Service firms Quality of service Banking Knowledge, like other resources, can quickly become obsolete. Thus, actors in an economy must constantly update their knowledge to keep pace with ongoing changes in their operational environment. This study explores unlearning's influence on two forms of learning (i.e., exploration and exploitation of ...

As healthcare organizations rely more heavily on IT, there is a growing need to understand innovative IT use in these organizations. First, this research introduces the concept of ehealth absorptive capacity which consists of e-health entrepreneurial alertness, assimilation and exploitation, based on Cohen and Levinthal (1990)’s absorptive capacity theory. We then address the theoretical neglec...

In this paper we focus on the iterative process that occurs within the implementation phase of an ERP which we depict as a series of learning cycles: managers make decisions, identify mistakes, and accumulate experience (lessons learned). We argue that ERP development is a process of continuous evolution with no final design being possible or warranted. Moreover, we argue that ERP implementatio...

Growing social and academic concerns toward environmental sustainability are constantly driving attention eco-innovation as an effective solution to problems. Extant studies on drivers of have not fully investigated the interaction mechanisms between different factors. Drawing upon resource-based view, stakeholder theory, literature, this paper aims explore how firm capabilities perceived press...

In current research on open innovation, the impact of innovative openness on the effect of innovation capability on corporate operating performance has been ignored. This paper uses hierarchical linear regression model with financial data of 137 listed enterprises in Chinese Stock Exchanges to study the moderate effect of openness on relationship of innovation capability and operating performan...

This paper reviews the concept of absorptive capacity and its relationship to innovation management capability. It explores four key questions concerning definition, dimensions, distribution and development of AC and presents a model framework for examining policy interventions aimed at enhancing it. ‘Broadcast’, ‘agent assisted’ and ‘peer-assisted’ modes are discussed with reference to example...

This study aims to investigate the factors influencing research community participation and open innovation through mediating role of absorptive capacity from lens Resource Based View Dynamic Capability perspectives. on a survey 115 senior engineering faculties three universities in Malaysia, this applies Structural Equation Modelling (SEM) model. The findings demonstrate that top management su...