Objective: To determine the impact of Lean Sigma (LS) on waiting time of patients at different stations of outpatient department (OPD), pre-surgical area and operation room (OR). Methods: In this prospective quality study Define, Measure, Analyse, Improve and Control (DMAIC) model of lean sigma was used for improvement. Lead time of patients during measure phase of DMAIC was assessed using time...

This study presents a case study demonstrating the application of Six Sigma (DMAIC) to successfully reduce the number of online petitions on the e-petition system in Taiwan Power Company (TPC). First, in the define (D) stage, a total of 1,292 petitions for the year 2010 in TPC are received and divided into 9 categories. In the measure (M) stage, the category that received the most petition lett...

This study aims to implement the Six Sigma method on formal men's jacket products in garment industry increase level of sigma. The methodology is based Define, Measure, Analyze, Improve, and Control (DMAIC) approach. new approach this determination 5W+1H using a Focus Group Discussion (FGD) with five expert judgments. design has applied at Measure stage. It measurement before improvement after ...

Penelitian ini bertujuan mengamati efektivitas penerapan metode DMAIC (Define, Measure, Analyze, Improve dan Control) sebagai model pengendalian kualitas pada bisnis distribusi tekstil. merupakan bagian dari menggunakan six-sigma. Pada umumnya digunakan oleh para produsen barang untuk mengendalikan kualitas. Kualitas elemen penting, baik bagi produk maupun proses. Penetapan standar disesuaikan ...

Os desastres hidrológicos movidos por eventos climáticos têm se tornado mais frequentes, sendo obstáculos complexos para o desenvolvimento de ferramentas e planos ações efetivos nas cidades paranaenses. Assim, promover melhorias ao sistema gestão, esse trabalho tem objetivo principal fortalecer as políticas resiliência propondo inovadoras superar os riscos vulnerabilidades no enfrentamento à fu...

Abstract This paper aims to assess and improve the sustainability performance at a higher educational institute (HEI) in UAE using DMAIC methodology, considering five aspects (knowledge, behaviour, concern, awareness attitude). One primary six secondary research questions were defined define phase. In measure phase, questionnaire was designed current level based on aspects. A distributed among ...

In managing healthcare logistics, cost is not the only factor to be considered. The level of items’ criticality used in patient care services plays an important role as well. A stock-out incident of a high critical item could threaten a patient's life. In this paper, the DMAIC (Define-Measure-Analyze-Improve-Control) methodology is used to drive improvement projects based on customer driven cri...

This article is analyzing three methodologies used for identification and resolving of large and complex quality problems: Six Sigma, Shainin and KepnerTregoe problem management. To compare these three methodologies the general quality improvement roadmap was defined consisting of 5 phases: Problem definition, Diagnosis, Generation and selection of solutions, Enhancement and New routines. The a...