Quality is considered to be one of the most critical and widely discussed issues worldwide nowadays. It is considered to be one of the key factors that affect customer satisfaction. ISO 9000 standards are the most popular and formal quality management systems that help companies in identifying and meeting their customers’ requirements and expectations. ISO 9000 certification has become a prereq...

Katleen BAERT, Bruno DE MEULENAER, Frederik VERDONCK, Inge HUYBRECHTS, Stefaan DE HENAUW, Peter A. VANROLLEGHEM AND Frank DEVLIEGHERE Department of Food Safety and Food Quality, Ghent University Coupure links 653, BE-9000 Ghent, Belgium Department of Applied Mathematics, Biometrics and Process Control, Ghent University Coupure links 653, BE-9000 Ghent, Belgium Department of Public Health, Ghent...

Much has been said and published about the advantages and disadvantages of the ISO 9000 family for the software industry. However, there is very little empirical evidence to what extent software process improvements have really been achieved via ISO 9000. This paper presents results of two surveys among European software houses. One of the targets of the studies was to find out whether software...

Much has been said andpublished about the advantages and disadvantages of the IS0 9000 family for the sofMare industry. However, there is very little empirical evidence to what extent software process improvements have really been achieved via IS0 9000. This paper presents results of two surveys among European software houses. One of the targets of the studies was to find out whether software c...

International Organization for Standardization ISO 9000 is a general standard related to fundamentals of implementation of a quality management system. The aim of ISO 9000 is to implement quality management procedures by means of leadership, work instructions, documentation and record keeping. ISO 9000 standard does not determine the quality or performance level of the product or service. It de...

Introduction. The amount of immature leukocytes reflects marrow response to bacterial infection, and this may be quantified as the band or immature granulocyte (IG) count. The aim of this study was to analyze the IG count performance of the Sysmex XN-9000 hematology analyzer in intensive care unit (ICU) patients. Methods. 480 peripheral blood samples from adult patients admitted to the ICU (301...

ISO 9000, the quality management system standards developed by the International Standards Organization (ISO), is widely used in the construction industry, as it is in all industries in the world. Recently, a growing interest has been paid to the use of this system in the construction industry. Despite the growing interest, ISO 9000 use of construction firms has not been sufficiently studied fr...

A Web server’s listen queue capacity is often set to a large value to accommodate bursts of traffic and to accept as many client requests as possible. We show that, under certain overload conditions, this results in a significant loss of server performance due to the processing of so-called “dead requests”: timed-out client requests whose associated connection has been closed from the client si...