This article establishes a rating system for supplier’s performance from the orientation of customer satisfaction by objective-orientation driving. Its purpose is to provide a methodology of “how to integrate the capabilities between supplier and manufacturer, and to apply different strategies under the needs of quality improvements”. This study is undertaken to specify the interaction and mutu...

This paper focuses on ex post governance of inter-firm transactions. We develop and test hypotheses on the occurrence of ex post problems like delivery delays, inferior quality, and insufficient service in buyer–supplier transactions. Our hypotheses address effects of transaction characteristics, of social embeddedness, and of contractual governance on the occurrence of problems. Other than ear...

A supplier of multicast information services will often be faced with the following problem: Broadcasting to the whole customer base (including non-paying customers) is cheaper than multicasting only to the paying customers. However, broadcasting discourages potential customers from paying. The result is an economic game in which the supplier tries to maximize profit in the face of rational, bu...

Today’s Web services – such as Google, Amazon, and Facebook – leverage user data for varied purposes, including personalizing recommendations, targeting advertisements, and adjusting prices. At present, users have little insight into how their data is being used. Hence, they cannot make informed choices about the services they choose. To increase transparency, we developed XRay, the first fine-...

EOS is an ultra low dose 2D/3D digital Xray system developed by Biospace Med and a team of France Quebec engineers and clinicians. EOS is based on the Nobel Prize for Physics winner Georges Charpak’s detector technology that has been adapted for clinical Xray imaging. It allows for the simultaneous acquisition of two perpendicular digital images of patient in a weight-bearing standing position....