the objective of this article is to develop an empirically based framework for formulating and selecting a vendor in supply chain. this study applies the fuzzy set theory to evaluate the vendor selection decision. applying analytic hierarchy process (ahp) in obtaining criteria weights and applied technique for order performance by similarity to idea solution (topsis) for obtaining final ranking...

In this paper we propose a multi-objective mathematical model to aid the marketing team of a company in customer service marketing. Customer reflects to the services provided by a company, and the reflections affect the profit of the company. Thus, the services can be evaluated by the customers to imply the company's performances. First, the services are purified based on the opinions of th...

A multi-criteria decision making (MCDM) method, as its own name suggests, is for use in situations when more than one criterion must be considered. In this work, we will focus on the Analytic Hierarchy Process (AHP), one of the well-known and most widely used MCDM approaches. Despite the extensive application of this method in various fields of decision making, AHP has been combined within unce...

Recently, Calantone, Di Benedetto, and Schmidt [2] presented an Analytic Hierarchy Process (Am) modeling approach to new product screening. The illustration of this approach is an example of a decision support model that seeks to aid managers in selecting new product ideas to pursue. In this paper we improve upon this initial AHP model using a "fuzzy" mathematical application. This use of fuzzy...

the objective of this article is to develop an empirically based framework for formulating and selecting a vendor in supply chain. this study applies the fuzzy set theory to evaluate the vendor selection decision. applying analytic hierarchy process (ahp) in obtaining criteria weights and applied technique for order performance by similarity to idea solution (topsis) for obtaining final ranking...

The evaluation process of employee performance has been very vital and critical issue for companies that aim to reward employees for meeting their organizational goals and identify whether or not their objectives are met, and develop necessary action plans so that they can be achieved in near future. This selection process is so essential for companies due to the fact that wrong decisions may n...

The Analytic Hierarchy Process (AHP) (Saaty, 1990) has been accepted as a leading multiattribute decision model both by practitioners and academics. AHP can solve decision problems in various fields by the prioritization of alternatives. The heart of the most familiar version of the AHP is the Saaty’s eigenvector method (EM) which approximates an positive reciprocal matrix n n× ) ( ij a A = , ,...

The Analytic Hierarchy Process (AHP), introduced by Thomas Saaty (1980), is an effective tool for dealing with complex decision making, and may aid the decision maker to set priorities and make the best decision. By reducing complex decisions to a series of pairwise comparisons, and then synthesizing the results, the AHP helps to capture both subjective and objective aspects of a decision. In a...

Selection of qualified persons suitable for different organization functions is a key success factor for an organization. The complexity and importance of the problem call for analytical methods rather than intuitive decisions. The personnel selection problem requires the application of multi-criteria decision making (MCDM) methods for robust recruitment. This paper has to objectives; first to ...