In the early1980s when total quality management (TQM) was first introduced in companies as the way to achieve organizational success/excellence, it did not receive an immediate support and universal acceptance. Gradually the benefits of quality and quality management programs became evident and controversies disappeared. Twenty years later, organizations are facing precisely the same dilemma wi...

This paper presents the description on Healthcare organizations are required to focus on Total quality improve:Rendering acceptable, quality health services to patients at affordable price within reasonable price, within in a reasonable time; Applying zero errors to all patients services; maintaining a continuous error prevention program; Training employees in medical care on such aspects as er...

This research aims to analyze the availability and implementation of internal quality assurance production total management. We use document analysis data collected from unit postgraduate program. The results show that planning, implementing, evaluating controlling, developing are better documented implemented. presence teamwork leadership in has produced TQM implementation. emphasize theoretic...