Shared services have been embraced by the private, and increasingly, the public sectors. Yet implementation has often proved to be difficult and the factors which are critical to success are not yet well understood. In this paper existing research in the area of critical success factors (CSFs) is examined and it is suggested that that research actually covers two distinct phenomena. One approac...

This research examines the e¤ects of relaxing credit constraints on households’ saving and credit choices. I focus in the opening of a new bank in Mexico that targeted workers of the informal sector that were previously denied access to bank credit. I …rst explore the di¤erence-indi¤erence e¤ects of the appearance of this bank. Important changes are found in households from municipalities with ...

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This is a draft of a paper to be presented at the NBER conference on “Enterprising America: Businesses, Banks, and Credit Markets in Historical Perspective” to be held at Vanderbilt University, Nashville TN, in December 2013. Comments from Jeremy Atack, Stanley Engerman, and Ian Keay are gratefully acknowledged. The views expressed herein are those of the author and do not necessarily reflect t...

Information and Communication Technologies (ICTs) have the potential to act as research dissemination channel that facilitates sustainable relationships with stakeholders beyond academia. The current research uses the Technology-Organisation-Environment (TOE) Framework to examine factors that potentially affect universities’ decision to adopt ICTs for research dissemination and community outrea...

Information costs and regulatory barriers are the main distinguishing features of international financial markets as compared to national financial markets. This paper presents a simple model of the impact of these factors on banks’ cross-border activities and provides empirical evidence. Our dataset allows us to capture both the times-series and the cross-section dimension of information costs...