Internal supply chain refers to the chain of activities within a company that concludes with providing a product to the customer. This process involves multiple functions within companies – sales, production, and distribution. It is obvious that these functions need to be integrated in order to provide good customer service. However, there is no consensus yet on how integration is to be defined...

The past two decades have witnessed a radical movement from vertically integrated supply chains towards globally decentralized supply chains. With the advancements of information technologies and reduced barriers in global trade, supply chains are expanding in a way that retailers can buy products from a larger collection of suppliers, and suppliers can sell to a larger group of retailers at di...

Purpose – The purpose of this study is to examine how four large organisations have approached the implementation of new eBusiness mechanisms: namely online order processing, eProcurement, reverse auctions, and a private exchange. The objectives are to establish whether supply chain integration is an identified goal for the firms involved and to evaluate the extent of integration achieved throu...

Recent developments in supply chain management information systems have greatly increased the ability of firms to integrate processes, systems, and information with their supply chain partners. Despite the apparent benefits of web-enabled supply chain integration, its further study and application is hindered by the lack of an empirically supported model for classifying the varying levels of su...

In this study, the author examines organizations’ perceptions of the importance of absorptive capacity attributes in the deployment of radio frequency identification (RFID) in a supply chain and their relationships with operational efficiency and market knowledge creation as moderated by information technology infrastructure integration and supply chain process integration. Data was collected u...

Post-M&A IT integration capability is a different construct compared to IT integration capability in the supply chain presented in prior literature (e.g., Rai et al. 2006; Rai and Tang 2010; Ward and Zhou 2006). IT integration capability in the supply chain refers to the firm’s ability to integrate systems, data, and information with the suppliers’ (customers’) systems, data, and information (R...

In modern business scenario Supply chain has become the back bone for every business organization. All supply chain partners are joined together in value delivery network of company that no one can perform better without support of other. The ultimate objective of this cohesive relationship is to deliver value to customers and gets desired state of customer satisfaction and loyalty for the orga...

Although effective and efficient supply chain management requires integrated business processes that go beyond purchasing and logistics activities, some doubts are expressed concerning the applicability of supply chain integration practices. Specifically, a careful literature search reveals that no studies have included the effect of environmental uncertainty on the relationship between supply ...

Manufacturers have been exploring innovative strategies to achieve and sustain competitive advantages as they face a new era of intensive global competition. Such strategy is known as Supply Chain Management (SCM), which has gained a tremendous amount of attention from both researchers and practitioners over the last decade. Supply chain management (SCM) is considered as the most popular operat...