To help improve customer satisfaction management (CRM), greater emphasis is given to the aspect of quality in the supply chain. And improve supply chain performance through integrated business management and strategic partnerships. On the other hand, strategic supply chain management decisions are made at a company level that determine benefits and efficiencies of the supply chain and effective...

This paper evaluates the impact of information sharing strategies on the performance of a supply chain. We consider three forms of information sharing strategies: (1) order information sharing where every stage of the supply chain only knows the orders from its immediate downstream stage; (2) demand information sharing where every stage has full information about the market demand; (3) inventor...

Abstract Firms no longer compete as autonomous entities and prefer to joinin a supply chain alliance to take advantage of highly competitive business situation. Supply chain coordination has a greatimpact on Firm’sstrategic partnering and success in competitive business environment. In this paper, we propose a system dynamics simulation model for strategic partner selection in supply chai...

nowadays all organizations are somehow involved with information technology revolutions and the applicable aspects of information technology are evident in any field of supply chain, from the relationship with suppliers and producers to the relationship with the customers. in other words, the application of information technology is influential in the improvement of the supply chain. in this st...

Coordination is very important in supply chain management and it is one of the main factors in supply chain profitability. Bullwhip effect is one of the basic obstacles to achieve coordination in supply chains and reduction of this phenomenon has an important role in supply chain harmony. The other side, costs of supply chain can be mitigated and customer service level can be increased by reduc...

supply chain management is one of modern approach in the field of operation and production management. nowadays success and survival of manufacturing organizations depend on effectiveness and productivity of supply chains. this research tries to investigate contributing factor to enhance supply chain productivity. then by using fuzzy promethe-a multiple attribute decision making (madm) - tous a...

in this paper, the competition between two supply chains and their elements is studied. each chain consisted of a manufacturer and a distributor and the two chains compete in a market with single type of customer sensitive to price and delivery time. therefore, this is a two-supply chain game and during the competition between two supply chains, elements of each supply chain (manufacturer and/o...

Managing income is a considerable dimension in supply chain management in current economic atmosphere. Real world situation makes it inevitable not to design or redesign supply chain. Redesign will take place as costs increase or new services for customers’ new demands should be provided. Pricing is an important fragment of Supply chain due to two reasons: first, represents revenue based ...

  Over the years we have witnessed the growing importance of supply chain operations and supply chain management (SCM), as supply chains play a major role in every step of the product life cycle. Therefore, this paper will DEA-based performance evaluation approaches for overall supply chain can be categorized. Future perspectives and challenges are discussed