The hotel industry is a new developing growing service with huge potential in India for next decade. So far, it has already been an industry of highly ripe development, and the orientation is served in hotel Industry. However, with the increase of the competition, hotel industry must offer good quality services to its customers It is commonly accepted that service industry is viewed as a gauge ...

In-service education programs have provided the professional development level of companies' employers, in the high quality form. The applying of in-service education programs has been a key component of professional development process for staff agro-industry Company. The study is utilized experimental Solomon four group designs to determine the impact of in-service education programs on agro-...

In studies on green supply chain, performance evaluation is an extremely important field. It aims to allow the nodes in supply chain to realize their positions and influence on benefit in overall supply chain in order enhance the supply chain. Thus, implementation of effective performance evaluation is the key to enhance green supply chain development. Distribution service industry is the impor...

Most studies investigating passenger’s expectations of the airline transportation industry focuses on service quality and satisfaction relating to only the airline industry. This paper deals with an overview of travellers’ expectations of personal activities as part of their airline transportation experience. These aspects refer to expectations of South African and Malaysian travellers when at ...

The textile industry is the most important sector in Pakistan’s economy. Based on the availability of raw cotton, the industry provides the largest employment (38% of the total employment) and is also its largest foreign exchange earner. It contributes 68% of total exports, 46% of total manufacturing, 8.5% of total GDP, 31% of total investment and 12% of total market capitalization. Over the ye...

Current study aims to prioritize four-star hotels through atwo-step procedure: firstly, classifying service quality dimensions (SQDs)based on Importance-Performance Analysis and secondly prioritizinghotels based on classified SQDs analysing the results. To reach that aim,the customers of three 4-star hotels were considered and asked to statethe quality of the service they expected to receive pr...

today, electronic banking has essential role in banking industry. challenges facing banking industry led to banks make to use electronic banking and delivery services and products throughout electronic banking. moreover, they are trying to understand their customers' needs and everyday increase service quality throughout electronic banking. this research tries to investigate effect of cust...

services companies attempt to promote their delivered services to customers and achieve a stable competitive advantage. for achieving this goal, marketing and hr scholars jointly propose application of internal marketing (im) principles and instruments. although im is a 30 years old concept in management, but it's measurement and application method have faced with different structural and ...

Under the modern of division of labor, the relations between the service and manufacturing industry have become more and more close and interactive. This paper analyzes the relationship and the mechanism of the service and manufacturing industry and put forward the four modes. And from the viewpoint of increasing industry relevance, service outsourcing, enhancing the core innovations ability as...