Context: This research deals with requirements elicitation technique selection for software product requirements and the overselection of open interviews. Objectives: This paper proposes and validates a framework to help requirements engineers select the most adequate elicitation techniques at any time. Method: We have explored both the existing underlying theory and the results of empirical re...

eParticipation systems are often directly targeted at citizens. However, as a group of potential users, citizens form a heterogeneous and unpredictable group, which makes requirements elicitation a challenging issue. Based on recently developed ideas for wide audience requirement engineering (WARE), this chapter discusses and elaborates a method for eliciting citizen requirements for eParticipa...

Guidance plays a crucial role in requirements engineering (RE) as this task is both ill defined and highly intellectual. The guidance approach presented in this paper consists of supporting requirements engineers by a collection of enactable guidelines embodied in a computer environment. The key characteristics of the approach is its intention orientation. Guidance can be provided once the inte...

Requirements engineering education at universities is a fairly difficult issue for various reasons. Among the most prominent causes is a lack of authenticity, i.e. too artificial settings that do not adequately mirror the complexity of realworld situations. We present an approach to requirements engineering education that tries to avoid some of these shortcomings, in particular by including req...

An example of using the approach to requirements elicitation proposed in report R42 is presented. The design of a prototype tool to support the use of this approach is described and a description of the way in which this prototype may be used is given. The success of the prototyping exercise is discussed and implications for the further development of the proposed approach to requirements elici...

For product rating environments, similar to that of Amazon Reviews, it has been shown that the truthful elicitation of feedback is possible through mechanisms which pay buyer reports contingent on the reports of other buyers. We study whether similar mechanisms can be designed for reputation mechanisms at online auction sites where the buyers’ experiences are partially determined by a strategic...

Contradictions in requirements are inevitable in early project stages. To resolve these contradictions, it is necessary to know the rationales (goals) that lead to the particular requirements. In early project stages one stakeholder rarely knows the goals of the others. Sometimes the stakeholders cannot explicitly state even their own goals. Thus, the goals have to be elaborated in the process ...

Traditional approaches to requirements elicitation stress systematic and rational analysis and representation of organizational context and system requirements. This paper argues that the introduction of any computer-based system to an organization transforms the organization and changes the work patterns of the system’s users in the organization. These changes interact with the users’ values a...

There are many problems associated with requirements engineering, including problems in defining the system scope, problems in fostering understanding among the different communities affected by the development of a given system, and problems in dealing with the volatile nature of requirements. These problems may lead to poor requirements and the cancellation of system development, or else the ...

Requirements engineering (RE) is often seen as an essential facet in software development. It is a vital process before each project starts. In the context of systems engineering, an understanding and application of systems theory and practice is also relevant to RE. The contexts in which RE takes place habitually involve human activities. Therefore, RE needs to be sensitive to how people perce...