The Capability Maturity ModelSM for Software developed by the Software Engineering Institute has had a major influence on software process and quality improvement around the world. Although the CMMSM has been widely adopted, there remain many misunderstandings about how to use it effectively for business-driven software process improvement. This paper discusses how to use the CMM correctly and ...

S oftware process improvement (SPI) has been a hot topic within the software industry for a number of years. Its high profile has been due in part to the introduction and industry acceptance of standard improvement models , most notably the Capability Maturity Model (CMM) 1 developed by the Software Engineering Institute at Carnegie Mellon University. Large organizations , such as Motorola's Go...

This paper includes a causal-based modelling of software process models in order to analyse the correct relationships between the different (key) process areas of these models. A first short description of causal network approaches shows the identified problems and possible benefits using these formal techniques in the software engineering area. The definition and extension of the causal modell...

Software development is increasingly becoming important in today’s businesses as an enabler of their business processes and services. However, software improvement processes are still unsatisfactory and not mature. This paper examines software process improvements from the perspective of new product development and operations management, and suggests how research in these fields may be used to ...

Today, healthcare annually invests billions of dollars in information technology, including clinical systems, electronic medical records and interoperability platforms.While continued investment and parallel development of standards are critical to secure exponential benefits from clinical information technology, intelligent and creative redesign of processes through path innovation is necessar...

There is no alternative other than improving software process to achieve high quality in a software development organization. Bangladeshi software companies have not experienced much in this particular area in comparison to its neighboring countries like India. For this reason, Bangladesh is loosing its software business market in a highly competitive global perspective. This paper focuses on t...

increasingly more of the func-tionality in today's telecommunication systems implemented in software, one of the most challenging tasks for PNOs is to assess the quality of the software in these systems and the capabilities of potential suppliers. In this article we describe the use of goal-oriented measurement and assessment as the basis for systematic quality improvements in software developm...

ost everyone in our field acknowledges that software process improvement cannot succeed unless management is committed to implementing it. Fortunately, the move to SPI can be a two-way street, initiated as easily from the bottom up as from the top down. Taking this bottom-up approach,I present some tricks that practitioners down in the trenches can use to win upper management's approval of and ...