The main objective of the study was to investigate knowledge management process capabilities on performance Kenya Ports Authority. anchored based theory, organization learning theory and intellectual capital theory. adopted descriptive survey design population interest comprised 517 employees simple random sampling technique derive sample size. Statistical formula Yamane used get a size 400 res...

information systems (is) acquisition prescribes induction of information technologies (it) in the organization. at times, is is used for managing broader enterprise level issues like implementing e-business, e-commerce. enterprise level issues are addressed through adequate involvement of people in the organization which are termed as “user capabilities”. managing user capabilities is critical ...

It has been proved that process capability indices provide very efficient measures of the capability of processes from many different perspectives. These indices have been widely used in the manufacturing industry for measuring process reproduction capability according to manufacturing specifications. In the past few years, univariate capability indices have been introduced and used to characte...