This paper examines the use of Internet banking systems and several critical factors related to Internet banking services. The analysis suggests that the constructs tested considerably explain the variation in customer interactions. Perceived usefulness and perceived ease of use are important in facilitating customer interactions. Perceived security, responsiveness and convenience also represen...

Previous research has shown that perceived security has an influence on customers’ acceptance of e-commerce and intention to purchase online. However, little research investigates the antecedent factors that influence that construct (i.e. perceived security). This paper aims to predict and test the factors that influence the customer’s perception of e-commerce security. A research model of the ...

Social aspects of security of information systems are often discussed in terms of “actual security” and “perceived security”. This may lead to the hypothesis that e-voting is controversial because in paper voting, actual and perceived security coincide, whereas they do not in electronic systems. In this paper, we argue that the distinction between actual and perceived security is problematic fr...

Acknowledgement I am greatly indebted to Omar El Sawy and Ann Majchrzak for their guidance and suggestion, and I would like to thank Ricky Lim and Raymond for their help with the data analysis. Abstract Consumers' trust in their online transactions is vital for the sustained progress and development of electronic commerce. Our paper proposes that in addition to known factors of trust such a ven...

Interface design and the selection of appropriate tasks for small-screen mobile applications are issues critical for mobile commerce. Our earlier research has identified five major task factors that may influence user intention to use handheld devices for wireless applications. These factors are: perceived ease of use, perceived usefulness, perceived playfulness, perceived task complexity, and ...

This paper uses transaction cost theory to study cloud computing adoption. A model is developed and tested with data from an Australian survey. According to the results, perceived vendor opportunism and perceived legislative uncertainty around cloud computing were significantly associated with perceived cloud computing security risk. There was also a significant negative relationship between pe...