Government agencies globally are facing problems such as illegal immigration, terrorism, and disease diagnosis and control. Solutions to these problems rely heavily on collaborating organizations’ ability to effectively and efficiently share not only data but also knowledge embedded in organizational and interorganizational policies, regulations and constraints. Responding to an emergency often...

This study investigates the effectiveness of the Weisbord’s Six Box Model as a diagnostic framework for assessing the factors affecting organizational development. The research area consisted of an international bank which operates in Serbia. In order to identify strengths and weaknesses in the bank, Weisbord’s diagnostic questionnaire has been used. Respondents were 137 middle managers in the ...

A theory of diagnosis and qualitative decision theory are able to formalize reasoning with norms. They are thus diierent from deontic logic, that formalizes reasoning about norms. In this paper, we compare two theories of diagnosis for normative systems: Ramos and Fiadeiro's theory of diagnosis developed for organizational process design and Tan and Van der Torre's theory of diagnosis extended ...

A theory of diagnosis and qualitative decision theory are able to formalize reasoning with norms. They are thus different from deontic logic, that formalizes reasoning about norms. In this paper, we compare two theories of diagnosis for normative systems: Ramos and Fiadeiro’s theory of diagnosis developed for organizational process design and Tan and Van der Torre’s theory of diagnosis extended...

excellence synergic index (esi) is a new method for the excellence measurement. this technique is a causal method. esi method was developed for studying the relations and interaction of excellence criteria and organizational pathology. by “esi”, it is possible to measure the performance excellence of any service enterprises, to diagnosis organizational pathos and to propose problem-solving an...

The benefits of an organizational memory are ultimately determined by the usefulness of the organizational memory as perceived by its users. Therefore, an improvement of an organizational memory should be measured in the added perceived usefulness. Unfortunately, the perceived usefulness has many impact factors (e.g., the precision of the user query, the urgency with which the user needs inform...