organizational citizenship behavior (ocb) is based on the thought that contain the variety of the staff behavior like moral duties, voluntary assistance, doing duties without formal monitoring and endure adversity. enhancement of the ocb can be facilitated the movement of the traditional organizations into the new competitive environment and increased organizational effectiveness. the purpose o...

this study aims to determine organizational citizenship behavior’s impact on customer loyalty and quality of services. that is to examine, organizational citizenship behavior of nurses and patients (customers) of the kermanshah province hospitals by two hypotheses. population comprised of 1524 nurses which 544 nurses were selected as sample. also sample of same size in a random way in a period ...

this study aimed at analyzing the relationship of tranformational leadership and organizational justice with organizational citizenship behaviors of experts of ministry of sport and youth. multifactor leadership questionnaire, organizational justice scale and organizational citizenship scale were used to collect data. 220 out of 280 questionnaires (78.5%) that were distributed among experts of ...

the aim of this research is to investigate the relationship between leader – member exchange and organizational citizenship behavior, and considering the mediating role of psychological empowerment and organizational commitment. the sample consisted of 250 employees of marun oil and gas producing company who were selected by simple random sampling method. the instruments which used in this rese...

this study examines the impact of organizational development and justice on behavioral indicators. for this purpose, the relationship between organizational development, organizational justice dimensions (procedural justice, interactional justice and distributive justice), and behavioral indicators (organizational commitment and organizational citizenship behavior) were examined using a concept...

current research paper is to delve into the employee-organization relationships as an effective factor on organizational citizenship behavior. the employee-organization relationships involve two dimensions: perceived organizational support and organizational identity. job autonomy is a moderator variable between the employee-organization relationships and organizational citizenship behaviors. t...

today, one of the most important features of any organization is a committed workforce with high emotional intelligence who want to be involved in the successful change. in other words, they should show the same organizational citizenship behaviors and organizational commitment.  the current study aims to investigate the impact of emotional intelligence on organizational citizenship behavior an...

organizational spirituality is a new paradigm that has emerged in organizational behavior district and finds very advocates. spirituality in workplace is referred to an individual attempts for seeking purpose in working life, sense of solidarity with coworkers and alignment with organization's mission and values. spirituality could involve religion viewpoint or not, however, historically i...

one of the high citation researches surrounding model of transformational leadership's impact on organizational citizenship behavior has been conducted by podsakoff, mackenzie, moorman and fetter (1990). using structural equation modeling, current study aims at testing this model and also 4 other models in schools on a sample including 652 teachers and 131 principals. results showed that p...