In recent years we have witnessed a great increase in the interest in Trust Management (TM) techniques both from the industrial and the academic sectors. The booming research has also determined a duality in the very definition of TM system which can lead to confusion. In one of the two categories of TM systems a great deal of work has yet to be done in advancing the inherently adaptive nature ...

In an environment where managers’ability to generate pro…ts changes stochastically over time, we characterize the optimal turnover policy for a …rm hiring a succession of managers. The focus is on the interaction between the compensation scheme used to incentivize the managers’e¤ort and the retention policy used to screen the managers’types and induce the desired turnover. Our key positive resu...

We examine the role of managerial talent and its interaction with practices in determining firm performance. build a matched firm-director panel dataset for universe limited liability companies Italy, tracking individuals across different firms over time. define as management's capacity to boost firms' total factor productivity, estimated using two-way fixed effects model. Combining data survey...

a r t i c l e i n f o This empirical study contributes to the extant literature by investigating the relations among market orientation, managerial ties and innovation simultaneously and interactively, from an Asian perspective. Our findings reveal that customer orientation and interfunctional coordination have a positive impact on innovation. Moreover, managerial ties play a moderation role in...

he topic of corporate governance in general, and topmanagement compensation in particular, has received enormous attention in recent years.1 Although an increasing literature has examined various aspects of the corporate governance of manufacturing firms in the United States and abroad, the corporate governance of banks and financial institutions has received relatively less focus. Alignment of...

Desde hace tres décadas los Contact Centers son el medio más eficiente para gestionar las comunicaciones directas entre empresas y clientes. Esta comunicación no es una mera transmisión de mensajes, sino que implica la constitución ciertos compromisos agentes (visibles en sus modos hacer ser), claves al cliente. Nos preguntamos ¿qué elementos caracterizan dicha comunicación? procesos ensamblan?...