In this paper, we describe KPMTM, a knowledge-based environment for process design, management, and execution that integrates aspects of process modeling, workflow, and project management. KPM is targeted specifically to domains such as engineering design in which the dynamic and uncertain nature of the processes present management challenges that are unmet by traditional workflow systems. KPM ...

Knowledge management can be defined as a set of processes that includes knowledge creation, storage, dissemination, application, and measurement within the organization. As any other organizational process, knowledge management should be evaluated in order to verify if it is achieving the expected results. The aim of this paper is to relate metrics with the knowledge management process phases. ...

In this chapter, the topic of using process improvement approaches to improve knowledge work is addressed. The effective performance of knowledge work is critical to contemporary sophisticated economies. It is suggested that traditional, engineering-based approaches to knowledge work are incompatible with the autonomy and work approaches of many knowledge workers. Therefore, a variety of altern...

Organizational culture has a considerable impact on investment and acceptance of a new technology system such as knowledge management and especially it can be led to success or failure of knowledge management programs in organization. According to scientific evidences, human characteristics are effective on knowledge management and the process of knowledge management by people contains their pe...

in today’s global economy, the fundamental attribute of competitiveness have been driven from pecuniary capital to knowledge capital so that knowledge is known as the unique strategic resource to acquire competitive advantage. therefore, businesses that efficiently utilize existing knowledge within their organizations are expected to gain comparative advantage over their competitors. this resea...

in order to investigate and consider the feasibility of the establishment of knowledge management at payam nour universities of golestan province elicited from reviewing the research literature, the researchers  endeavored to identify the factors affecting  the establishment of  knowledge management  and the knowledge management components, and then to consider the way of their influence as wel...

background and objectives: knowledge management (km) has emerged as a pathway towards competitive advantage in current complex industrial environment. the aim of the present study was to explore the relationship between km effectiveness and various organizational factors including social interactions (trust, communication and coordination), infrastructure factors (structure, information technol...