Explores the use of extensible markup language (XML) to both store and enforce organizational data definitions, thus providing a synergetic framework for leveraging the potential of knowledge management (KM) tools. XML provides a flexible markup standard for representing data models. KM provides IT processes for capturing, maintaining, and using information. While the processes that comprise KM...

Futures studies is a value knowledge and has a two-way communication with the worldview, ideology and culture of nations. Humanities is one of the factors that influence the field of futures studies. Hence the human sciences itself could be the subject of future studies. In this study, we have tried to discuss the role of future studies in knowledge management in the field of humanities. Theref...

Like many large organizations, both governmental and non-governmental, the U.S. Air Force is currently developing and implementing Knowledge Management (KM) initiatives. However, in the case of the Air Force, this is being done without a framework that can provide an overarching knowledge vision or knowledge strategy to guide the efforts. This paper develops and evaluates a framework to guide l...

There is a wealth of literature on the role of knowledge management (KM) in business improvement. Those with responsibility for implementing KM in organizations are often required to demonstrate its benefits. The need to convince senior management and other stakeholders about the business benefits is increasingly recognized as crucial in justifying a KM strategy and the resources to support its...

this paper aims to use a priority framework based on decision making trial and evaluation laboratory (dematel) to help organizations build awareness of the critical influential factors affecting successful implementation of km. to identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of km. ...

This document describes KMIR, a framework which supports organizations in the successful implementation of Knowledge Management (KM). It follows the holistic approach of a KM introduction by considering technological, organizational and human aspects, as well as organizational culture. The KMIR framework provides recommendations based on Case-Based Reasoning (CBR) and Semantic Web technology. T...

Enterprises need to understand the impact of different types of knowledge management (KM) approaches on business strategy, and how they interact with other types of initiatives to produce synergistic effects. The hypothesis of this paper is that a model based on the balanced scorecard approach (BSC) can be used to balance the diverse set of KM approaches that are described in the KM literature....

Purpose – Processes in customer relationship management (CRM) are classified as knowledge-intensive processes. This paper seeks to provide a framework for knowledge management (KM) support of CRM processes and to show how this framework was applied in three action research cases. Design/methodology/approach – In a long-term cooperation with several leading companies the authors developed a fram...

Knowledge is an important key asset to many organizations. Organizations which can manage knowledge effectively are expected to gain competitive advantage. Information technologies have been widely employed to facilitate Knowledge Management (KM). This paper reviews and synthesise the main prior conceptual and empirical literature, resulting in a comprehensive framework for research in IT-enabl...