This article analyzes the current processes of integrating different governmental on-line information and service delivery initiatives which go toward providing single entry points for citizens and businesses. Based on notions of 24/7 Agency, Gateways, Single-windows, One-stop-shops, Supersites, and Joined-up government, the underlying vision is to make electronic government information and ser...

The Human Animal Infections and Risk Surveillance (HAIRS) group is a collaboration between a number of human and animal health organisations within the UK government. The group aims to provide a 'joined-up' response to emerging diseases that threaten the health of people or animals. Here, Dilys Morgan, who chairs the group, discusses its work, highlighting its response to Schmallenberg virus, a...

The UK government is striving towards a vision for government-wide transformation, in which local authorities and central government departments are endeavouring to work with each other to deliver better services to citizens via a one-stop-shop environment for all services under the guise of electronic government (e-government). Having successfully e-enabled customer facing processes, the UK go...

Politicians have joined local authorities, teachers and even the police in warning that public services in areas of high immigration could be overwhelmed by the sudden influx of new arrivals. The government has responded by talking up its proposed reform to immigration controls and sharpening its anti-immigrant rhetoric – most notably in prime minister Gordon Brown’s claim to want “British jobs...

Having successfully e-enabled customer facing processes, the UK government is now working towards reengineering and e-enabling back office processes and information systems to facilitate more joined-up and citizen centric e-government services; these efforts are referred to as the transformational stage of e-government or T-Government. This paper seeks to explore what T-Government means to loca...