BACKGROUND Intercultural communication behaviour of doctors with patients requires specific intercultural communication skills, which do not seem structurally implemented in medical education. It is unclear what motivates doctors to apply intercultural communication skills. We investigated how purposefully medical specialists think they practise intercultural communication and how they reflect ...

This paper presents an ethnographic case study of advanced second language (L2) students from Hong Kong who took part in a short-term sojourn in England after fourteen weeks of preparation. While abroad, they lived with a host family, took literary/ cultural studies courses, visited cultural sites, participated in debriefing sessions, and conducted ethnographic projects. Data consisted of inter...

This chapter defines professional communication in intercultural contexts. It presents a workable model of culture, connects that model to rhetoric, and provides a method to analyze rhetorics and cultures in intercultural contexts. It also contextualizes the model of intercultural rhetorical research in prevailing paradigms of rhetoric and professional communication, strongly criticizing the lo...

This paper reports about on-going research into interaction design patterns in intercultural remote collaboration. It proposes that interaction and interface design patterns help to communicate and generate new design knowledge in supporting intercultural teamwork. It describes methods used to observe and develop design patterns in collocated, remote and blended collaborative learning and desig...

Offshore software development outsourcing (OSDO) is an emerging business approach adopted by many software development organisations in developed countries. However significant outsourcing failure rates have also been reported. One of the major issues in is cultural distance which should be taken into account by software outsourcing organisations (vendors) in order to develop high quality softw...

This paper discusses some of the challenges in constructing multimodal intercultural artificial communicators. Such challenges concern the notions of intercultural communication and culture, e.g. what aspects of culture are investigated and what methods are used. The paper also presents two example of types of investigation that are needed and concludes with a short discussion of some consequen...

today, in times of globalisation, intercultural competence is required more than ever before. therefore, language institutes are advocating and keen to train their students in intercultural competence too. accordingly, they ensure that their teachers include teaching additional cultural information about the country of the language being taught in their courses. the fact is, however, that durin...

As the number of foreign people living in Japan has rapidly increased in the last decade, the necessity for intercultural understanding among Japanese people and foreigners alike is becoming more imperative. In the higher education system of Fukui prefecture in Japan, the researcher and her co-researchers aim at developing an original Intercultural Training program using information and communi...