Prior research has identified different dimensions of intercultural competence (IC). However, its focus remains inconsistent across different disciplines and contexts. Existing assessment tools do not focus on all dimensions of Intercultural Competence. Instead, each focuses only on a subset of the IC dimensions. To fill this gap, this study aims (1) to provide a review of currently available a...

Hospitality organizations which are increasingly operating internationally create real challenges for their employees and managers to interact and effectively work with people from different cultural environments. Many problems may relate to intercultural communication between managers and employees as well as between employees and hotel guests from different cultural backgrounds. Therefore, th...

Intercultural communication is now a crucial part of our globalizing lives; however, not everyone has an opportunity to engage in an intercultural interaction with people from different cultures. Computer-based technologies are promising in creating environments for people to communicate with people from diverse cultures. This qualitative synthesis of quantitative and qualitative research there...

This paper discusses what intercultural English learning/teaching (IELT) is in English as a world Englishes (WEes) and how IELT can contribute to the development of proficiency/competence among WEes and can be fitted into actual WEes classrooms. This is to claim that IELT be a pivotal contextual factor facilitating success in proficiency/competence among all varieties of Englishes in today’s gl...

Metacognition, defined as active control over cognitive processes during learning, is a critical component in the development of intercultural competence. Progression through stages of intercultural development requires self-assessment, self-monitoring, predictive, planning, and reflection skills. Modern virtual learning environments now provide a level of immersion that enable meaningful pract...

The formal study of intercultural communication is generally associated with the publication of Edward Hall’s “The Silent Language” in 1959, where the author showed how culture is critical to understanding intercultural communication. After millennia of research, intercultural communication challenges today are global and by that it is meant that intercultural communication is present in every ...

Understanding how businesses function in relation to cultural and societal influences is critical for today’s business leader who wants to interact competently across borders. However, developing and evaluating such competence is a challenge. One concept that provides a holistic conceptualization of intercultural competence is the notion of “mindfulness” or the ability to use reflection as a co...

In the context of the humanization and humanitarization of education a lot of attention is paid to individual abilities of a person. He becomes an active participant of the educational process. Studying of foreign languages becomes one of the main components assisting a child to develop his/her individuality, to form intercultural communicative competence which helps successful communication wi...