A lot of effort has been made in the last decades to reveal, which hotel attributes guest care about. Due to the high costs that are typically involved with investments in the hotel industry, it makes a lot of sense to study, which product components the travellers appreciate. This study reveals that hotel attribute research turns out to be a wide and extremely heterogeneous field of research. ...

Although there is considerable interest in the advance bookings model as a forecasting method in the hotel industry, there has been little research analyzing the use of an advance booking curve in forecasting hotel reservations. The mainstream of advance booking models reviewed in the literature uses only the bookings-on-hand data on a certain day and ignores the previous booking data. This emp...

PurposeOne of the most substantial factors for Tourism Industry is Hotel Industry while it could provide the necessary substructures for Tourism. Growth in Hotel industry will lead to the growth in Tourism industry. Considering a major growth in Hotel industry in recent years in Iran, in this research, numerous objectives had been pursued. The first purpose of this study is to explore four diff...

a r t i c l e i n f o The hotel industry has been hit hard by the economic recession. Given the economic challenges facing businesses have not been seen since the Great Depression, hotel executives are making unstructured or first-time decisions, responding to the current business climate. Using McCracken's (1988) long interview method, four Pacific Asia hotel executives provide insights of how...

The outlook is that the bad times for the hotel industry may be coming to an end. Many experts during this economic decline have declared that the drop in aggregate demand and the Internet incursion has resulted in hotel brands ceasing to be important. Consequently, conventional wisdom viewed price discounting, as the most important factor in hotel selection by consumers. The current study anal...

This contribution aims to provide an analysis of the current state of web accessibility in the tourism industry with the focus on the Austrian hotel sector. The results of the conducted study verify previous research, showing that tourism organizations considerably lack awareness of web accessibility. A three dimensional hotel categorization model on accessibility is introduced to encompass the...

The hotel industry in Singapore is an important part of the hospitality and tourism infrastructure and a strategic part of Singapore’s growth story. Hotels are primarily viewed as a service industry with intangible areas of guest experience and service levels. The research objective of this paper is to better understand the hotel guest satisfaction and the areas that hotel management can change...

INTRODUCTION With the number of tourists coming to Taiwan growing by 10-20 % since 2010, the number has increased due to an increasing number of foreign tourists, particularly after deregulation allowed admitting tourist groups, followed later on by foreign individual tourists, from mainland China. The purpose of this study is to propose a revised gap model to evaluate and improve service quali...