background and objectives: responsiveness is one of the hallmarks of high performance health systems. maintaining the responsiveness of health organizations at high level, require constant assessment of its situation as perceived by the patients. the accumulation of data on patients’ perception of health organizations’ responsiveness can help policy-makers in developing effective relevant strat...

background and objectives: military hospitals play a crucial role in delivery of healthcare services to patients during emergencies. despite that, limited studies have attempted to characterize factors affecting quality of work life in employees of military health settings. to contribute in filling this gap, this study explored employee occupational stress in a military hospital, situated in th...

background and objectives: efficient hospital management requires appropriate cost and price strategies. informed decision on costs and prices of healthcare services needs estimation of costs of unit services using microeconomic techniques. there is lack of knowledge and skills for such costing methods in the healthcare sector of developing countries such as iran. this study aims at detail desc...

background and objectives: quality services delivery in the health settings is contingent on hospital administrative staff organizational commitment. inspired by previous research indicating the prominent role of psychological empowerment in organizational commitment, this study aimed to explore the relationship between the two variables in hospital administrative staff. methods: a random sampl...

background and objectives: the reliability of hospital assessment results depends on the appropriateness of the indicators used. in this study, we systematically review the literature to identify the major indicators of hospital performance evaluation, as employed in performance assessment literature.methods: literature databases including pubmed, scopus, science direct, google scholar, doja, a...

background and objectives: hospital bed utilization is influenced by various factors, which may be categorized into patient-related, physician-related, and administration-related issues. it could be argued that the causes of inappropriate hospital bed utilization would be perceived differently by the clinicians and the patients. given the unique role of clinical practitioners in quality of care...

background and objectives: accreditation is a widely used mechanism to keep organization adherent to the established standards. the aim of the study was to identify barriers towards promotion of accreditation in the iranian hospitals, and exploring the potential overcoming strategies.   methods: a qualitative study design was adopted. data were collected using a questionnaire with open question...