A common challenge faced by many software and Web organizations is to have sound specifications of metrics and indicators metadata, and a clear establishment of measurement and evaluation frameworks and programs. In addition, organizations can succeed in this endeavour if resulting measurements and evaluations are tailored to their information needs for specific purposes, contexts, and user vie...

Inspections are generally accepted as a means to improve the quality of software products in an effective and efficient way. However, inspections are not a standard practice in a great number of software projects and software organisations. Introducing and implementing inspections is often a tedious and difficult task, because software engineers must be personally convinced of the effectiveness...

Introducing metrics to a software development organization is a complex process that begins with the difficult task of selecting a high pay-off basic suite of metrics to be implemented. The selection process is made more difficult by the fact that information on OO metrics and metrification in general is still found primarily in abstract research journals. The journals are not always accessible...

The increasing role of software for developing products and services requires that organizations align their software-related activities with high-level business goals. In practice, this alignment is very difficult and only little systematic support is available. GQM+Strategies is a method that aims at aligning organizational goals, strategies, and measurements at all levels of an organization ...

Technical security metrics provide measurements in ensuring the effectiveness of technical security controls or technology devices/objects that are used in protecting the information systems. However, lack of understanding and method to develop the technical security metrics may lead to unachievable security control objectives and incompetence of the implementation. This paper proposes a model ...

Software Cockpits, also known as Software Project Control Centers, support the management and controlling of software and system development projects and provide means for quantitative measurement-based project control. Currently, many companies are developing simple control dashboards that are mainly based on Spreadsheet applications. Alternatively, they use solutions providing a fixed set of ...

Reaching a Strategic Alignment is a crucial aspect for any organization. The alignment can be achieved by controlling, through monitoring probes, the coherency of the Business Processes with the related Business Strategy. In this paper we present SAF, a powerful framework for those organizations that aim at a superior business performance and want to keep monitored the organization’s alignment....

Process measurement occurs in an increasingly dynamic context, characterized by limited resources and by the need to deliver results at the pace of changing technologies, processes and products. Traditional measurement techniques (like the GQM) have been extensively and successfully employed in situations with little or no operating constraints. This paper reports about a measurement project in...