The world banking industry is undergoing a large-scale transformation. Banking systems and financial markets, both domestic and international, have been undergoing a series of profound changes. One of the main driving forces of these worldwide changes is the introduction of innovations in new information technologies. Against these trends, industrial structure in the banking industry and bankin...

the iranian banking sector has undergone huge and substantial reform in the last decade; privatization, establishment of private banks and development of modern technologies (it). this paper investigates the competitive condition of the iranian banking industry over the period 2005-2010 using the h-statistic proposed by panzar and rosse. the properties of this non-structural methodology make it...

The banking industry has undergone various changes in the way they conduct the business and focus on modern technologies to compete the market. The banking industry has started realizing the importance of creating the knowledge base and its utilization for the benefits of the bank in the area of strategic planning to survive in the competitive market. In the modern era, the technologies are adv...

Entrepreneurship, which is the process of identifying, evaluating and developing opportunities, has been recently identified as the most important element in the economic development of countries in various areas and industries, including banking industry. Since opportunity identification is the first step in entrepreneurship, the present research attempts to investigate and prioritize the indi...

The banking industry in Oman is of major importance to Oman’s economy, yet Omani banks continue to conduct most of their transactions using traditional methods. A strong banking industry significantly supports economic development through efficient financial services, and their role in trying to achieve the objectives outlined by the Sultan of Oman will depend heavily on the industry’s capabili...

banking and financial services are important parts of the service industry. quality of service in the banking industry has a close relationship with customer satisfaction service system. banks could create competitive advantage by increasing customer satisfaction and reduce costs in today's competitive environment. this paper presents a decision-making model to obtain optimum tasks assigne...

Nowadays internet has a key role in interaction between peoples and their businesses (such as banking). One of domain which uses this new communication channel for more and better interacts with its customers is online-banking (OB) industry. Using of OB is increasing rapidly. the significant growth in presenting and using of OB services such as responding to customers' requests on every time an...