Objectives The recent shift, from merely traditional approach providing only financial services to the new trend implying banks can be considered as business partners meeting their whole financial needs and creating a win-win relationship, in customers’ opinion towards banks has made banks try to apply banking marketing strategies to help attract more customers and respond to their needs. Hence...

Following the Service-oriented Architecture (SOA) paradigm shown in Figure 1, service providers register services and corresponding descriptions in registries. Service consumers can then find services in the registry, bind to the services that best fit their needs, and finally execute them. Web services (Weerawarana, Curbera, Leymann, Storey, & Ferguson, 2005) are one widely adopted realization...

Due to the tough on-going competition between producers of commodities and services, the prices of products are continuously going down nowadays. To avoid bankruptcy in such circumstances, organizations have focused on the application of technological innovations that enable them to respond to the needs of their clients. It is to this end that they attempt to gain the market and increase their ...

At present, enterprises need sophisticated software applications to sell and promote their products or services in order to maintain their leadership in the business world. One of the most promising trends is the Web services technology as the appropriate mechanism to implement e-business, which uses Internet to replicate services offered by an enterprise. However, despite the clear advantages ...

Purpose: In all Western countries, ageing populations cause the demand for elderly care services to increase dramatically. In addition, elderly clients are getting more demanding about the services they require to fulfil their widely varying and multiple needs. Besides, cost reductions have been the focus of governmental policies and organisational practices for many years. Health care provider...

Cloud Computing is without a doubt one of the most significant innovations presented in the global technological map. The number of potential users enrolling and using cloud services increases exponentially on a daily bases. The great demand from online users for cloud services along with the reduced operational costs that the latter offers has motivated many organisations and companies to cons...