For many years, the University of Auckland has been involved with the staffing problems faced by NZ Customs at Auckland International Airport. To date, the shift generation phase of this work has been implemented using heuristics that attempt to capture many of the non-linearities associated with Customs quality measure. This project develops improved linear programming based tools to generate ...

Growing trade volumes and increased security, health and financial control regulations require customs administrations to change their working practices worldwide. An existing dilemma however, is that governments would like on the one hand to reduce the administrative burden for businesses and on the other hand to increase security and control. The traditional single side power-posing by custom...

The operation of a port, including its customs import processes, is an instance of a complex socio-technical system with multiple stakeholders. In order to provide insight for policy analysis, we posit the appropriateness of agent-based modelling techniques for the simulation of potential anticorruption policies in the maritime customs context. We outline the design of an agent-based simulation...

This paper deals with a smuggling game with multiple stages, in which Customs and a smuggler participate. Customs and the smuggler are allowed to take an action of patrol and smuggling, respectively, within the limited number of chances. Customs obtains reward by the capture of the smuggler and the smuggler gets reward by the success of smuggling. The reward or the payoff of the game is brought...