In the retail industry, store expansion has always been the main practice of franchisers in increasing their market share and profitability. However, simply expanding the store quantities to maintain one’s competitive advantages does not always assure success nowadays. Instead, service innovation has become the key strategy to stay on the lead. Since the franchise industry of convenience stores...

This research was conducted to assess and determine how both store image satisfaction could affect people’s or consumers’ level of loyalty toward convenience stores in Indonesia, particularly during the current COVID-19 pandemic which had inadvertently made business environment Indonesia be full uncertainty. The sampling method chosen implemented this study ensure that all respondents who parti...

BACKGROUND Studies suggest that the built environment with high numbers of fast food restaurants and convenience stores and low numbers of super stores and grocery stores are related to obesity, type II diabetes mellitus, and other chronic diseases. Since few studies assess these relationships at the county level, we aim to examine fast food restaurant density, convenience store density, super ...

In a recent paper in this journal Kuo, Chi and Kao [R.J. Kuo, S.C. Chi, S.S. Kao, A decision support system for selecting convenience store location through integration of fuzzy AHP and artificial neural network, Computers in Industry 47 (2002) 199–214] suggest an integrated fuzzy AHP and artificial neural network approach for locating a new convenience store. In this note we correct an error i...