A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment, it has a positive association with normative ...

This study aims to investigate whether individual differences affect enterprise resource planning (ERP) users’ continuance intention. In the initial stage ERP users usually lack the complete will to determine whether or not they use ERP, but their continuance intentions are not always mandatory. Thus, understanding the relationship between individual differences and continuance intention helps ...

There are innumerable studies on technology adoption as well as continuance of usage. A review of previous research shows that cognitive factors are considered prominently in information technology adoption and continuance while the affective feelings of users are not. Although attitude and user satisfaction are common factors considered in information systems research, these factors only invol...

Salespersons play an important role in business transactions and serve as interfaces and bridges between firms and customers. This study attempts to explore the relationship between the two factors (salesperson demographics and leadership style) and continuance organizational commitment using salespersons in Taiwan’s retailing services industry as the population. In order to collect primary dat...

Online music streaming services have become popular in listening to music. Most online music streaming services employ the freemium business model. The specific gratifications from online music streaming are not well understood. Moreover, research examining the freemium model from a user experience perspective remains scant. We employ uses and gratifications theory and examine four gratificatio...

Counterfactual thoughts (CFTs) are imagined alternatives to an actual event, and are pervasive in our daily lives. It is not unusual for one to think of what might have been if only a few subtle details of the past had been different. CFTs often arise from disconfirmation of expectations. Such thoughts have been proposed to influence satisfaction, disappointment and continuance intentions in th...

This study proposes a revised technology acceptance model that integrates expectation confirmation theory to measure gender differences with regard to continuance online shopping intentions in Saudi Arabia. The 465-respondent sample consists of 68.8% women and 31.4% men. A structural equation model confirms model fit. Perceived usefulness, enjoyment, and subjective norms are determinants of onl...

This study aims to understand the fundamental factors influencing the citizen’s continuance intention to use eGovernment websites by using the Technology Acceptance Model (TAM) as a based theoretical model. Computer selfefficacy is adopted as an additional factor that influences the citizen’s continuance intention to use e-Government websites. To empirically test the proposed research model, th...

How to keep users has become the most desirable knowledge to social network site (SNS) managers. In the current study, the author proposes a user’s SNS continuance model by incorporating the information system continuance model and the impression management theory. The author finds that a user’s actualization of the hoped for possible self and perceived informativeness of an SNS are two critica...

Social networking services (SNS) provide innovative online platforms for social interactions and communications. In order to understand users’ continuance intention of using SNS, we first propose a comprehensive research model based on the expectation-confirmation model (ECM) of IS continuance. Our model examines direct and indirect factors affecting users’ continuance intention of SNS usage. W...