This research aims at providing an approach for designing business processes for adequate collaborative support. This approach comprises the explicit representation of collaboration practices in business process. It is argued that, by explicitly considering collaboration in process models, collaboration can be discussed within the organization; moreover requirements for collaborative support ca...

This study aims to empirically test the relationships among the adoption of sustainability practices, business performance and competitive advantage in Caribbean manufacturing firms. Seven dimensions of sustainable manufacturing practices are conceptualized and tested against measures of business performance and competitive advantage. Three hypothesized relationships are tested using the partia...

It is common knowledge that the use of appropriate Information and Communication Technologies (ICTs) has come to revolutionize the 21 st century business environment, hence becoming a most pertinent metric of global best practice assessment in recent times. This paper traces the origins of ICTs in business practices along a developmental timeline that highlights specifically, the needs for, sou...

This paper studies the role of business process management in creating a higher business process orientation. The purpose is to analyze previously suggested practices to identify those that are critical at a certain business process orientation maturity level and those that are not. A case study is used to identify the critical success factors. Then a statistical analysis of a sample of 324 com...

Manufacturing organizations seek to effectively integrate diverse service participants and their resources into a synthesized activity and also to make use of available assets efficiently. In pursuit of these goals companies follow a common strategy of implementing what are called “Best Practices” in the supply chains. Our aim is to examine if the best practices proposed for the manufacturing s...

The core goal of the case study in heavy process industry was to define how to create an effective and efficient integration in the business operations systems including quality, environmental and safety operations. A great challenge was to find out the basis for the integration and to help to decide the actions needed. A company can have only one management system for all the business operatio...

Navigating the formal employment interview has long been an imposing obstacle to acquiring gainful employment in the white-collar world, particularly that of the United States. Conventional wisdom offers a wide variety of suggestions for achieving the best possible outcomes from the interview, for instance smiling, having a firm handshake, demonstrating interest in the company, and “being yours...

Assessing people for jobs is the most important task of any organization. The quality of assessment ultimately determines the performance of new hires as well as the ability of the organization to effectively develop employees. It affects every important aspect of the organization’s success including management effectiveness, sales volume, customer retention and productivity. Assessment is not ...