OBJECTIVE To develop a brief French-language, generic, self-administered questionnaire to measure inpatient satisfaction. DESIGN Issues relevant to patients were identified using three open-ended questions designed in accordance with the disconfirmation paradigm. The content of patients' responses was analysed and then supplemented by items taken from published instruments in order to generat...

introduction: methodologically correct assessment of patient satisfaction (ps) plays a crucial role for quality-improvement purposes. evaluation of iranian literature on emergency department’s ps resulted in an emerging need for developing a new instrument with satisfactory psychometric properties. the present study, aimed to develop and initially validate a scale to measure ps in emergency dep...

The effects on blood-injury fear and fainting of scripts concerning pain, nausea, and anger and individual differences in trait anxiety and disgust sensitivity were investigated. Eighteen participants were high in disgust sensitivity and trait anxiety, 11 were low in disgust sensitivity but high in trait anxiety, 10 were high in disgust sensitivity but low in trait anxiety, and 16 were low in d...

UNLABELLED The link between alliance and treatment outcome is robust. Nevertheless, few, if any, self-report measures exist to assess the alliance between hospitalized adolescents and their treatment team as a whole. The present study looks to extend the use of a brief self-report measure of inpatient treatment alliance designed for adult inpatients to be used with adolescents. The scale is des...

BACKGROUND The successful utilization of the balanced scorecard (BSC) framework in health care has been demonstrated in the literature. Given these successes, a financially struggling hospital implemented a BSC framework intervention which attempted a culture change centered upon patient satisfaction which it hoped would translate to improved financial stability. Despite the evidence of BSC suc...

There are few published papers on patient satisfaction with food or nutrition services in either acute or chronic health care settings. The aim of this study was to evaluate two questionnaires for measuring patient satisfaction with hospital foodservice, the "Parkside Inpatient Questionnaire" and the "Wesley Hospital Foodservice Patient Satisfaction Questionnaire". Data were collected from 540 ...

1College of Applied Medical Sciences, King Saud University, Riyadh, Saudi Arabia. Received: 07/04/02; accepted: 24/07/02 ABSTRACT The satisfaction of 400 inpatients with physician services at King Khalid University Hospital, Riyadh was evaluated. Patient characteristics and ward of admission were collected and a questionnaire based on the standardized Likert scale was used. The highest mean sat...

BACKGROUND A few recent studies have found indications of the effectiveness of inpatient psychotherapy for depression, usually of an extended duration. However, there is a lack of controlled studies in this area and to date no study of adequate quality on brief psychodynamic psychotherapy for depression during short inpatient stay exists. The present article describes the protocol of a study th...