Long term business success is highly dependent on how fast the business reacts on the changes in the market situation. Those who want to be successful need relevant, in-time and accurate information. Balanced Scorecard Simulator is a management tool that can be used efficiently in the processes of planning, decision and controlling. Based on the Balanced Scorecard concept the program combines i...

In developing countries like Indonesia, it is common that the strategy at the top university level is less aligned with the departmental levels; despite departments are front liners in implementing mission to achieve the university vision. Such disharmony would potentially reduce the effectiveness of the programs implemented resulting in budget inefficiency. This paper is aimed to demonstrate o...

The management of Enterprise Resource Planning (ERP) Software includes two main tasks: the implementation and the use of this comprehensive software. The Balanced Scorecard, a framework originally developed in order to structure the performance measurement of an enterprise or a department, can be used for the evaluation of these tasks. Adapting the approach of the Balanced Scorecard and adding ...

The Balanced Scorecard (BSC) can be considered as a strategic measurement tool. Since its first publication by Norton and Kaplan in the early 1990’s, many companies have applied it to measure four key aspects of their organisations’ performance: Financial, Customer, Internal Business Process, Learning and Growth. Although it is widely used in the business arena, this original BSC was not develo...

When considering education, quality of educational service and stakeholder satisfaction can be taken as more important. Most of the performance models are fails to address the evaluation of organizational performance. This study examines the performance of entire management faculties in Sri Lankan Universities and the perception level of management employees about the Balanced Scorecard (BSC). ...

A Balanced Scorecard (BSC) presents the quantitative goals selected from multiple perspectives for implementing the organizational strategy and vision. However, in most current BSC frameworks, including those developed for the Information and Communication Technology (ICT) field, each perspective is handled separately. None of these perspectives is integrated automatically into a consolidated v...

The purpose of this study is to propose a theoretical framework based on a balanced scorecard (BSC) for performance measurement in the water desalination supply chain (WDSC). The reason for choosing this context is that the supply chain (SC) of water desalination has received a great amount of attention, due to issues related to the increased need of fresh water for agricultural, industrial and...

The Balanced Scorecard (BSC) is a performance-monitoring framework that originated in the business sector but has more recently been applied to health services. The province of Ontario is using the BSC approach to monitor quality of inpatient care in five service areas. Feasibility of the scorecard framework for each area has been assessed using a standard approach. This paper reports results o...

Background and Objectives: Outsourcing has been considered by hospital managers as a model to reduce the financial burden and modify the financial system. The external suppliers must be qualified for the services they ought to provide to the hospitals. The use of the Balance Scorecard and the Analysis of Hierarchical Process can help assessing suppliers' capability to solve exi...