Experimental studies of children’s responses to apologies often present participants with hypothetical scenarios. This article reports on an experimental study of children’s reactions to experiencing an actual disappointment and subsequent apology. Participants (ages four to seven) were told that another child was supposed to share some attractive stickers with them. In the two primary conditio...

Despite the increased incidence of intergroup apology in public life, very little empirical attention has been paid to the questions of whether intergroup apologies work and if so, why. In a series of experiments, Australians read scenarios in which Australian interests had been harmed by an outgroup. Participants were then told that the outgroup had either apologized or had not apologized for ...

This paper will examine the misunderstanding between British and Japanese governments in interpretation of letter apology (according to government)/ congratulation government) sent by then Prime Minister just before 50th anniversary VJ Day Britain. It first investigate what speech act 'apology' entails these two different discourse communities explore how this was differently interpreted on spe...

Although studies have emphasized the multiple components of anger, little is known about the physiological and psychological mechanisms of the approach motivational component and the negative emotional component of anger. In the present study, participants wrote brief opinions about social problems (e.g., tuition hikes) and received a handwritten, insulting comment about their composition from ...

An apology is a strong and cheap device to restore social or economic relationships that have been disturbed. In a laboratory experiment in which apologies emerge endogenously, we find that harmdoers use apologies in particular if they fear punishment and if their intentions cannot be easily inferred. After offenses with ambiguous intention apologizers are punished less often than non-apologize...

a r t i c l e i n f o Keywords: Restorative justice Victim offender mediation Apology Juvenile offender Victim-sensitive communication This qualitative study examined the multiple perspectives of participants' experiences of a Victim Offender Mediation (VOM) program operating in a Midwestern city. Thirty-four face-to-face interviews were conducted with 37 participants, including juvenile offend...

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